What are the responsibilities and job description for the Healthcare Performance Improvement Project Manager position at Palm Beach Accountable Care Organization?
Summary:
The Healthcare (ACO) Performance Improvement Project Manager will lead and support strategic initiatives to enhance the performance of the Accountable Care Organization (ACO). This role focuses on operational efficiency, quality improvement, and cost reduction while ensuring alignment with regulatory requirements, organizational goals, and patient-centered care principles.
The ideal candidate is a strategic thinker with strong analytical and project management skills, capable of collaborating across multidisciplinary teams to drive measurable improvements.
Key Responsibilities:
- Develop training programs to support staff and provider understanding of performance improvement initiatives.
- Promote a culture of continuous improvement across the organization.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Competencies: To perform the job successfully, an individual should demonstrate the following competencies:
- Strategic thinking
- Emotional intelligence
- Leadership and influence
- Analytical and problem-solving skills
- Adaptability and resilience
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
- Safety and Security - Uses equipment and materials properly.
- Attendance/Punctuality - Is consistently at work and on time.
- Knowledge of computer applications.
- Knowledge of medical terminology.
- Knowledge of legal and ethical consideration related to patient information.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Skills and Competencies:
- Strong understanding of ACO models, value-based care, and healthcare quality metrics.
- Proficiency in project management tools and methodologies (e.g., PMP certification preferred).
- Exceptional analytical skills with experience in data-driven decision-making.
- Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders.
- Ability to work independently and manage competing priorities in a fast-paced environment.
Certifications:
- Lean Six Sigma or other performance improvement certifications preferred.
Education and/or Experience:
· Bachelor’s degree in healthcare administration, public health, business, or a related field.
· Master’s degree preferred.
· Minimum of 5 years of experience in healthcare project management, quality improvement, or performance improvement, preferably within an ACO or value-based care setting.
· Proven track record of managing multiple projects and driving measurable results.
·Language Skills:
Ability to read and comprehend simple instructions, correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to visitors, clients, and other employees of the organization.
Reasoning Ability:
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Computer Skills:
MS Office Productivity Tools (Word, Excel, Outlook, PowerPoint) Intranet
Other Skills and Abilities:
- Alignment with our values and passion for our mission
- Strong skills in management & leadership of teams
- Strong communication and presentation skills
- Analytical skills - make decisions based on data
Physical Demands:
While performing the duties of this Job, the employee will have a combination of standing, sitting, bending and reaching. May work at a computer monitors for prolonged periods. The employee may lift and/or move up to 10 pounds.
Salary : $60,000 - $70,000