What are the responsibilities and job description for the Retail Assistant Manager - Parallel Mountain Sports position at Palisades Tahoe?
Year Round
About Palisades Tahoe
Palisades Tahoe is the largest ski resort in the Lake Tahoe region, boasting 6,000 skiable acres across eight peaks. The more than 70-year-old resort celebrates a rich history as the host of the 1960 Winter Olympics, the Spring Skiing Capital, and home mountain to dozens of Olympic and World Cup athletes across multiple snow sports. With an average annual snowfall of 400 inches, Palisades Tahoe frequently operates the longest ski and snowboard season in Lake Tahoe. The European-inspired Village at Palisades Tahoe offers year-round events and over 50 bars, restaurants, and boutiques, many of which are locally owned and operated. Palisades Tahoe is on the Ikon Pass, which offers access to 47 international ski destinations. In 2021 the resort changed its name, trading in a harmful slur for a name that better reflects its values and legacy. Visit the Palisades Tahoe website or call 1.800.403.0206 to learn more. You can also visit us on Instagram, Twitter, Facebook, and Vimeo.
A Great Job and Benefits to Match:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Applicants 18 years of age.
Job Summary: Assist with the leadership and daily operations of Parallel Mountain Sports, while focusing on customer satisfaction and financial performance. Helps oversee and direct work of Supervisors, Hard Goods Sales Associates (Boot Fitters), and Sales Associates.
For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at www.alterramtnco.com/social-responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S , and women communities within our workforce.
Essential Job Responsibilities/Duties/Tasks include the following; other duties may be assigned:
Competencies and Job Requirements:
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk, talk, see, and hear. Must be capable of walking or standing 80 % or more of a normal 8-hour work shift. Must be capable of occasionally carrying, lifting, pushing or pulling up to 35lbs. Must be capable of occasionally squatting, bending, kneeling, reaching, and balancing, able to climb ladders and shovel snow. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.
Working Conditions:
Indoor/Outdoor: While performing the duties of this job, the employee will frequently exposed to outside weather conditions. The employee will frequently be exposed to extreme cold, wetness and/or humidity, and occasionally blizzards and extreme storm conditions.
Hazardous Materials/Noise: The noise level in the work place is usually moderate.
Equipment Used in Job: Describe equipment used in job.
Education and Experience:
Required:
Preferred
The base hourly pay range below represents the low and high end of the Palisades Tahoe Resort, LLC's hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Palisades Tahoe Resort, LLC's total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.
Base hourly pay range: $22.60 - $29.38 per hour
About Palisades Tahoe
Palisades Tahoe is the largest ski resort in the Lake Tahoe region, boasting 6,000 skiable acres across eight peaks. The more than 70-year-old resort celebrates a rich history as the host of the 1960 Winter Olympics, the Spring Skiing Capital, and home mountain to dozens of Olympic and World Cup athletes across multiple snow sports. With an average annual snowfall of 400 inches, Palisades Tahoe frequently operates the longest ski and snowboard season in Lake Tahoe. The European-inspired Village at Palisades Tahoe offers year-round events and over 50 bars, restaurants, and boutiques, many of which are locally owned and operated. Palisades Tahoe is on the Ikon Pass, which offers access to 47 international ski destinations. In 2021 the resort changed its name, trading in a harmful slur for a name that better reflects its values and legacy. Visit the Palisades Tahoe website or call 1.800.403.0206 to learn more. You can also visit us on Instagram, Twitter, Facebook, and Vimeo.
A Great Job and Benefits to Match:
- Free skiing riding privileges to 14 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more!
- 401(k) plan with generous company match
- Free lift tickets, plus 50% off lift tickets
- 25%-50% discount at Food & Beverage locations at Palisades Tahoe
- 30% discount at Palisades Tahoe operated retail stores, including The North Face, Oakley and more
- Employee Assistance Program (EAP)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Applicants 18 years of age.
Job Summary: Assist with the leadership and daily operations of Parallel Mountain Sports, while focusing on customer satisfaction and financial performance. Helps oversee and direct work of Supervisors, Hard Goods Sales Associates (Boot Fitters), and Sales Associates.
For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at www.alterramtnco.com/social-responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S , and women communities within our workforce.
Essential Job Responsibilities/Duties/Tasks include the following; other duties may be assigned:
- Assist in managing a team of 10-20 employees. Assist in supervisory responsibilities such as interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Comply with Federal and California Labor law in all phases of the payroll and employment process; from hiring through termination, as well as all Company policies & procedures.
- Enforce safety standards in accordance with company policies and procedures.
- Motivate and lead Sales Associates to achieve and succeed monthly sales goals
- Implement selling and product training techniques for all Sales Associates in order to achieve sales objectives. Implement contests or sales incentives on a monthly basis and recognize top performers.
- Develop staff in maintaining merchandise presentation of sales floor, in-store product knowledge
- Write and monitor weekly schedules for all Sales Associates based on labor payroll projections. Approve and oversee accuracy in weekly time keeping logs, submit all paperwork in a timely fashion
- Implement weekly tasks and work assignments for each Sales Associates based on inventories, shipment, product displays, customer orders, back stock, and paperwork
- Understand product mix and best selling item reports. Communicate results with Retail Store Manager on a weekly basis
- Communication on all out-of-stock items to be discussed with Retail Operations Sr. Manager, Buyer, Distribution Manager, and Director of Retail in a timely manner.
- Hold staff responsible to the highest standards in professional appearance and grooming, parking policy, operational procedures, phone etiquette and use of company equipment
Competencies and Job Requirements:
- Able to communicate effectively in writing and verbally across all levels of the organization.
- Excellent organizational and problem solving skills with the ability to handle multiple tasks.
- Able to establish and maintain effective working relationships and interact with others
- Working knowledge of computers including MS Office (Word, Excel, Outlook, Access)
- Proven leadership abilities working in a team environment, ability to develop people.
- Self motivated, guest oriented, works well under pressure
- Able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Able to write routine reports and correspondence.
- Knowledge of trends in the industry and adapting to our customer base.
- Flexibility to work hours determined by business levels and needs of retail outlets, under the direction of the Retail Operations Sr. Manager. This may include holidays, weekends, and early morning or late evening work.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk, talk, see, and hear. Must be capable of walking or standing 80 % or more of a normal 8-hour work shift. Must be capable of occasionally carrying, lifting, pushing or pulling up to 35lbs. Must be capable of occasionally squatting, bending, kneeling, reaching, and balancing, able to climb ladders and shovel snow. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.
Working Conditions:
Indoor/Outdoor: While performing the duties of this job, the employee will frequently exposed to outside weather conditions. The employee will frequently be exposed to extreme cold, wetness and/or humidity, and occasionally blizzards and extreme storm conditions.
Hazardous Materials/Noise: The noise level in the work place is usually moderate.
Equipment Used in Job: Describe equipment used in job.
Education and Experience:
Required:
- High School Diploma or GED
- Three years related experience and/or training; or equivalent combination of education and experience
- Two years supervisory experience
Preferred
- Bachelor's Degree
- Experience in ski industry specifically in Hard Goods (skis, boots, bindings, custom boot fitting)
- Custom Ski Boot Fitting experience
- Sidas ski custom insole fabrication experience
The base hourly pay range below represents the low and high end of the Palisades Tahoe Resort, LLC's hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Palisades Tahoe Resort, LLC's total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.
Base hourly pay range: $22.60 - $29.38 per hour
Salary : $23 - $29
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