Fitness Assistant Manager

About Us

Born in Europe and now making its U.S. debut, PaleoTraining is bringing a fresh and highly differentiated approach to boutique fitness. Built around natural movement, functional strength, mobility, and performance, PaleoTraining is designed to help people train the way the human body was meant to move…with purpose, control, strength, and agility.

More than just a workout, PaleoTraining offers an experience that is personal, energizing, and deeply human. We combine expert coaching, a strong sense of community, and a distinctive training philosophy to help members move better, feel stronger, and live healthier lives.

As we introduce the brand to the United States, we are building something special from the ground up: a studio experience that blends European innovation, boutique fitness energy, and a high-touch member experience. We are looking for someone who is excited to help launch a new concept in the U.S. and play a meaningful role in shaping the success, culture, and experience of the studio from day one.

At PaleoTraining, we are not just opening a studio. We are building a community and introducing a new way of training for modern humans.

Position Summary

We are seeking an Assistant Studio Manager who is organized, energetic, people-oriented, and highly dependable to help support the day-to-day success of the studio. This role is ideal for someone who enjoys combining sales, hospitality, operations, customer service, and team coordination in a fast-paced boutique fitness environment.

The Assistant Studio Manager will play a critical role in helping us deliver an exceptional member experience while supporting lead follow-up, tours, membership sales, studio operations, team coordination, and retention efforts. This person should be equally comfortable welcoming a new prospect, solving a member issue, following up on leads, supporting the coaching team, and helping ensure that the studio runs smoothly every day.

This is not just a front desk role. It is an opportunity to help build and grow a new fitness brand in the U.S. market.

Key Responsibilities

Sales and Lead Management

• Respond promptly to leads from phone, email, website, social media, and walk-ins
• Schedule intro sessions, tours, and first visits
• Conduct studio tours and clearly communicate the PaleoTraining experience, memberships, and promotions
• Follow up consistently with prospective members and trial participants
• Help convert leads into memberships
• Track lead activity, appointments, and conversion performance in the studio CRM or membership system

Member Experience and Retention

• Deliver a warm, polished, high-touch experience for every member and guest
• Help create a strong first impression for new members from their initial inquiry through onboarding
• Build relationships with members and help foster a strong sense of community
• Address questions, concerns, and service issues quickly and professionally
• Support retention efforts through follow-up, check-ins, and consistent member engagement
• Help organize events, challenges, outreach, and community-building initiatives

Studio Operations

• Assist with opening and closing procedures
• Help ensure the studio remains clean, organized, fully stocked, and visually polished
• Support daily administrative tasks and operational processes
• Assist with scheduling, coach coordination, and class coverage communication
• Maintain strong attention to detail across all member-facing and back-of-house operations
• Help monitor supplies, inventory, and general studio readiness

Team Support

• Work closely with studio leadership and coaches to ensure a seamless member experience
• Communicate effectively regarding member feedback, schedule changes, studio priorities, and operational needs
• Help maintain a positive, accountable, high-performance culture
• Support onboarding and training of new team members as needed

Qualifications

• 4 years of experience in fitness, hospitality, retail, wellness, customer service, or service-based operations preferred
• Experience in membership sales, studio operations, front desk leadership, or customer-facing business environments strongly preferred
• Strong communication and interpersonal skills
• Organized, detail-oriented, and able to follow through consistently
• Comfortable balancing hospitality and relationship-building with sales and performance goals
• Confident managing multiple priorities in a fast-paced environment
• Professional, dependable, and solution-oriented
• Passion for fitness, wellness, and community-building
• Availability for a mix of mornings, evenings, and weekends based on studio needs

Preferred Qualifications

• Boutique fitness studio experience
• Experience with lead follow-up and membership conversion
• Experience using scheduling, CRM, or member management systems
• CPR/AED certification or willingness to obtain
• NASM, ACE, or similar fitness certification is a plus, but not required

What Success Looks Like in This Role

• Leads are followed up with quickly and consistently
• Tours and intro sessions are booked and converted effectively
• Members feel welcomed, supported, and valued
• Daily operations are smooth, organized, and professional
• The coaching and support team is supported and communication is clear
• The studio atmosphere reflects the brand: energetic, polished, warm, and community-driven

Ideal Candidate

You are someone who enjoys helping people, takes ownership, and thrives in an environment where no two days are exactly the same. You are warm and friendly, but also organized and performance-minded. You can create a great first impression, keep things moving, follow up consistently, and help bring structure and energy to the studio every day.

You are excited by the opportunity to help launch a European-born boutique fitness concept in the United States and be part of building something meaningful from the ground up.

Schedule

• Full-time and Part-time opportunities available
• Must be available for a mix of early mornings, evenings, and weekends

Compensation

• $50,000–$60,000 base salary plus uncapped bonus and commission opportunities
• Health insurance available for eligible full-time employees
• 401(k) or retirement savings benefits available for eligible full-time employees
• Paid time off for eligible full-time employees
• Fully paid advanced training and certifications
• Complimentary membership
• Retail discounts

To Apply

• Please submit your resume for consideration. Qualified candidates will be contacted for the next step in the interview process.

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $50,000 - $60,000