Business Office Assistant

Palatka Center for Rehabilitation & Healing

Make an impact. Build connections. Love where you work.

At Palatka Center for Rehabilitation and Healing, you’ll find a team that celebrates your strengths, where your work truly makes a difference every day. We’re passionate about creating a supportive, positive environment—not only for our residents, but for the people who care for them. As proud partners of the Tampa Bay Buccaneers, our team members also have the opportunity to join the spirited KARE KREWE of Palatka—bringing big-team energy and community spirit to everything we do. If you are looking to join a caring and supportive team, we would love to meet you!

We are conveniently located at 110 Kay Larkin Dr, Palatka

Why Work For Us? Because We Offer Our Employees:

Health, Dental & Vision Insurance- proudly offering Horizon Blue Cross/ Blue Shield

Generous PTO, Holiday and Sick time- we value work/life balance

401k with company match, Life Insurance and Disability Coverage- peace of mind for you and your family

Direct Deposit & Daily Pay Options Available- Get paid when YOU want

Wonderschool Concierge Services- childcare made simple

Uniforms & Employee Perks Program- we've got you covered

24/7 Telehealth Benefit with Doctegrity-access to medical care and mental health support when you need it most                  

This role requires Florida AHCA Clearinghouse background screening. More information: https://info.flclearinghouse.com

Position Summary:

The Business Office Assistant provides administrative and clerical support to ensure the efficient operation of the business office. This role includes assisting with financial processes, maintaining accurate records, and supporting the overall operations of the office. The ideal candidate is detail-oriented, organized, and capable of working both independently and as part of a team.

Key Responsibilities:

• Assist families with filing Medicaid applications.
• Assist with accounts receivable, including processing payments and making check deposits.
• Maintain accurate financial and administrative records.
• Answer and direct phone calls, emails, and in-person inquiries in a professional manner.
• Assist with resident billing and payment inquiries (if applicable).
• Organize and scan to file documentation in compliance with company policies and regulatory requirements.
• Assist with special projects and tasks assigned by the Business Office Manager or other leadership.

Qualifications:

• High school diploma or equivalent required; associate’s degree in business administration or a related field preferred.
• Previous administrative or clerical experience, preferably in a healthcare or senior living environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other office software.
• Strong organizational and multitasking skills with a high level of attention to detail.
• Excellent communication and interpersonal skills.