What are the responsibilities and job description for the Client Service Manager - SJB position at PalAmerican Security?
Must have a valid CA Driver License with a clean MVRMust have a valid CA Guard CardPalAmerican Security - Client Service ManagerAre you passionate about ensuring top-notch security services and client satisfaction? Do you thrive in a role where you oversee security contracts and lead a team to deliver exceptional results?PalAmerican Security, a leading protective and security company, is seeking a highly skilled and motivated Client Services Manager to join our team. As a Client Services Manager, you will play a crucial role in supervising and supporting security staff, maintaining client relationships, and ensuring the highest level of service delivery.Responsibilities:Recruit, hire, and train new staffProvide performance feedback and recognize talent for management rolesEnsure security officers are adequately prepared for their assignmentsTrack and review KPIs with the Director of OperationsConduct site assessments and client visitsCollaborate on recruitment needs and oversee client billingSkills/Abilities Required:Excellent interpersonal and customer service skillsStrong organizational skills and attention to detailProficiency in Microsoft Outlook, Word, ExcelEducation and Experience:Bachelor's degree with one year experience or equivalent experience in security At least three years of related experiencePhysical Requirements:Prolonged periods of sitting at a desk and working on a computerAbility to lift up to 15 pounds at timesJoin PalAmerican Security and be part of a dynamic team dedicated to providing top-notch security services and exceeding client expectations. This role offers the opportunity to enhance your leadership skills, work in a supportive environment, and contribute to the safety and security of our clients.BenefitsHealth InsuranceDental InsuranceVision InsuranceLife insuranceTHE PALAMERICAN DIFFERENCEWith our depth of knowledge, our focus on innovation and our never-ending desire for self-improvement, PalAmerican is your best choice when looking for a dedicated security partner committed to exceeding your highest expectations.SECURITY SERVICES FROM THE INDUSTRY'S TOP EXPERTSOur mission is to provide our clients with the finest security services and products that enable them to run their operations with minimal effort, backed up with a strong commitment to our people. PalAmerican seeks to create and maintain an environment where every employee is rewarded according to their contribution and well supported by our company training.