Property Manger (CMCA) / Community Association Manager

Company Overview:
Paladin Property Management specializes in delivering outstanding community management services for condominiums, homeowner associations, and other residential communities. With a commitment to transparency, responsiveness, and integrity, Paladin focuses on enhancing community satisfaction, streamlining operations, and ensuring the smooth, compliant operation of every association we manage.

Job Summary:
The Community Association Manager (CAM) is responsible for managing the day-to-day operations of multiple community associations within Paladin Property Management’s portfolio. This position requires a dedicated and organized professional who can handle a range of responsibilities, from financial and administrative duties to vendor relations and homeowner interactions. The CAM will ensure each community’s needs are met, foster a positive environment, and maintain compliance with all relevant laws, regulations, and association rules.

Responsibilities:

1. Administrative Management:

   • Oversee all administrative functions of the assigned associations, including maintaining accurate records, managing association documents, and preparing agendas, minutes, and communications.
   • Develop and implement community policies in alignment with HOA governing documents.
   • Manage resident communications, addressing inquiries, complaints, and requests in a timely and professional manner.

2. Financial Oversight:

   • Collaborate with the accounting team to manage association budgets, monitor expenses, and ensure prompt collection of dues and assessments.
   • Prepare and present financial reports to the Board, ensuring full transparency of association finances.
   • Assist the Board with annual budget preparation and reserve planning to ensure long-term financial health.

3. Board & Community Relations:

   • Act as the primary liaison between the Board of Directors and community members, fostering a collaborative environment.
   • Attend Board meetings, provide updates on community matters, and advise on best practices for effective community management.
   • Support the Board with special projects, decision-making, and strategic initiatives.

4. Vendor and Contract Management:

   • Negotiate contracts with vendors, contractors, and service providers to obtain competitive pricing and high-quality service.
   • Monitor the performance of contracted services and ensure all work meets established standards and timelines.
   • Conduct regular property inspections and ensure all facilities are maintained to community standards.

5. Compliance and Risk Management:

   • Ensure community compliance with federal, state, and local laws as well as association bylaws and rules.
   • Coordinate insurance policies and claims, maintain association risk management strategies, and ensure adherence to safety guidelines.
   • Facilitate any necessary enforcement actions to uphold community standards and protect association interests.

6. Project Management:

   • Oversee community improvement projects, maintenance schedules, and capital improvements.
   • Maintain open communication with all stakeholders during project phases to ensure minimal disruption to residents and effective project execution.

Qualifications:

• Bachelor’s degree in Business Administration, Real Estate, or a related field preferred.
• A minimum of 3 years of experience in property or community association management.
• Certified Manager of Community Associations (CMCA) or Association Management Specialist (AMS) or Professional Community Association Manager (PCAM) designation preferred.
  • For the perfect candidate, we would consider helping them get trained and certified.
• Strong knowledge of local, state, and federal laws pertaining to community associations.
• Excellent organizational, communication, and interpersonal skills.
• Proficiency with property management software and standard office applications.
• Ability to work evenings and weekends as needed to attend Board and community meetings.
• Work well under pressure.
• Have a thick skin & not be easily offended.

Benefits:

• Competitive salary and performance-based bonuses.
• Paid time off and holidays.
• Professional development and training opportunities.

This role is ideal for an organized, detail-oriented professional who thrives in a dynamic environment and enjoys supporting communities in reaching their fullest potential. Join Paladin Property Management and be part of a team that values excellence, integrity, and community well-being.