Computer Technician

Position summary

Computer/Laptop Resale Technician are responsible for the sort and repair computers and networks.  

Essential Duties:

Responsibilities and essential job functions include, but are not limited to the following:

Sort, testing, refurbish/repair and assemble products (this includes, but is not limited to painting; fixing scratches, dents, and dings; replacing covers and face plates)
Set up hardware and install and configure software and drivers
Maintain and repair technological equipment (e.g. routers) or peripheral devices
Troubleshoot system failures or bugs and provide solutions to restore functionality
Keep records of repairs and fixes using testing log
Organize and maintain incoming inventory, current inventory and outgoing inventory
Stock material neatly in designated areas
Manage data containing equipment per company policy; ensure security procedures are always followed
Perform general housekeeping tasks such as sweeping and picking up trash to maintain a clean and tidy work space
May assist Shipping & Receiving personnel with preparing and packaging of resalable equipment per company procedure and industry standard
Other duties as assigned
Regular, predictable attendance
Adhere to all quality and safety practices and procedures including participation in safety training identified and assigned by Paladin
Knowledge, Skills and Abilities
Thorough knowledge of computer systems and components
Proven experience as a computer technician or similar role
Excellent troubleshooting skills
Ability to lift and/or move up to 50 lbs.
Ability to read, write and speak English fluently
Ability to read, comprehend and complete basic checklists, forms or other related documents
Identifies and resolves problems in a timely manner
Ability to work with hand tools, whether manual or power
Ability to multi-task while managing time efficiently
Extremely detail-oriented and accurate
Must have excellent communication, organization, and prioritization skills
Ability to be on time and ready to work scheduled shifts
Ability to work and hit deadlines in a high energy, fast paced environments install and configure software and drivers