What are the responsibilities and job description for the Front Desk Receptionist position at Palace nail spa?
Overview
Palace Nail Spa in Harvey is seeking a friendly and dependable Front Desk Receptionist to join our team. This role involves providing excellent customer service, managing client interactions, and ensuring smooth daily operations at the front desk. The ideal candidate will be bilingual in English and Vietnamese, with strong communication skills and proficiency in computer use. Whether part-time or full-time, this position offers a supportive work environment where your professionalism and welcoming attitude will make a positive impact on our clients’ experience.
Duties
- Greet guests warmly and professionally as they arrive
- Answer phone calls promptly and courteously, managing inquiries and appointment bookings
- Schedule appointments efficiently using computer systems
- Check clients in and out, ensuring accurate record-keeping
- Communicate effectively with clients in both English and Vietnamese (preferred)
- Maintain a clean and organized front desk area
- Support team members with administrative tasks as needed
Skills
- Excellent client communication skills, with the ability to engage warmly and professionally
- Strong phone etiquette and ability to handle multiple calls efficiently
- Proficiency in computer skills, including appointment scheduling and basic office software
- Bilingual fluency in English and Vietnamese is preferred to serve diverse clientele effectively
- Dependability, friendliness, and a positive attitude are essential for success in this role
Pay: From $15.00 per hour
Work Location: In person
Salary : $15