Shipping & Receiving Window Clerk

PAK Quality Foods • 12360 S Pipeline Rd, Euless, TX

• Status: Full-Time Hourly
• Schedule: Monday - Friday, 5 AM - 2 PM

About the Role

PAK Quality Foods is looking for a reliable and detail-oriented Shipping & Receiving Window Clerk to join our warehouse operations team. The position plays a key role in keeping daily warehouse operations running smoothly by serving as the main point contact for truck drivers, vendors, and walk-in customers at the shipping and receiving window.

Responsibilities include checking drivers in and out, processing shipping and receiving paperwork, coordinating dock activities, assisting customers, and communicating with warehouse staff to ensure timely and accurate shipments.

What You’ll Do

• Greet and assist truck drivers, vendors, and walk-in customers in a professional manner
• Check drivers in and out for scheduled pickups and deliveries
• Verify and process shipping documents, including bills of lading, manifests, invoices, and delivery receipts
• Assign dock doors and communicate loading/unloading instructions to drivers
• Coordinate with warehouse staff regarding incoming and outgoing shipments
• Enter shipment, customer, and driver information accurately into company systems
• Assist walk-in customers with order pickups, paperwork verification, and general inquiries
• Monitor shipment schedules and communicate delays or issues to management
• Maintain organized shipping and receiving records and files
• Answer phones, emails, and radio communications related to warehouse operations
• Ensure compliance with company safety and security procedures
• Assist in resolving shipment discrepancies and customer concerns
• Maintain a clean and organized work area
• Perform other duties as assigned

What We’re Looking For

• High school diploma or GED preferred
• Previous warehouse, logistics, shipping/receiving, or customer service experience preferred
• Experience handling freight paperwork and interacting with truck drivers is a plus
• Basic computer and data entry skills
• Strong communication and organizational skills
• Ability to multitask in a fast-paced environment
• Ability to operate standard office equipment, including multi-line phone systems, copiers, and fax machines
• Attention to detail and accuracy
• Reliable, professional, and team-oriented demeanor
• Bilingual English/Spanish preferred

Physical Requirements

• Ability to sit, stand, and walk for extended periods
• Ability to lift up to 25 pounds occasionally (e.g., files. boxes, office supplies)
• Ability to communicate clearly in person and by phone/radio

What We Offer

• Competitive hourly pay with overtime opportunities
• Comprehensive benefits package, including medical, dental, vision, and life insurance
• 401(k) retirement plan
• Additional voluntary benefits available
• PTO at one year
• Holiday pay after introductory period
• Opportunities to grow your skills and career

Additional Information

Employment is subject to passing a background check and pre-employment drug screening, in accordance with applicable laws.

Compliance with all food safety and OSHA standards is required.

Apply Today

Ready to drive your career forward? Apply today and join PAK Quality Foods.

PAK Quality Foods is an Equal Opportunity Employer. We comply with all applicable federal, state, and local employment laws and are committed to a diverse, inclusive, and safe workplace for all employees.