Site Operation Manager- Miami, FL

The Site Operation Manager will oversee day to day operations of our designated facility. This role is responsible for ensuring operational efficiency across all functions including warehouse management, logistics, facilities maintenance, financial oversight, and personnel management. The ideal candidate is a strategic thinker with strong leadership and problem-solving abilities, capable of driving operational success while aligning with broader organizational goals.

ESSENTIAL DUTIES:

• Lead and manage all daily activities of the site to ensure operational excellence and compliance with company standards and policies.
• Develop and execute site-level operational strategies in alignment with company objectives.
• Monitor key performance indicators (KPIs) to ensure operational targets are met or exceeded.
• Monitor expenses and implement cost-saving initiatives without compromising quality or service.
• Control expenses, remaining within budget, and maintain required records/documentation and submit required reports, documentation, and summaries within given deadlines as required by management.
• Identify operational issues and inefficiencies, and lead the development and implementation of effective solutions.
• Implement bi-monthly Site Audits.
• Promote a culture of continuous improvement.
• Implement and maintain standard operating procedures (SOPs) across all departments.
• Ensure compliance with all regulatory, safety, and environmental standards.
• Oversee warehouse operations including inventory control, receiving, shipping, and storage.
• Implement ComCept WMS at the site level, to gain efficiencies and accuracies in the pulling and receiving process.
• Ensure safety, cleanliness, and efficiency of the warehouse and facility.
• Coordinate maintenance and repair of the facility and equipment.
• Ensure Supervisors train and cross train employees in their duties utilizing Company training aides including Company recommended programs.
• Know the job duties of reporting personnel and ensure their completion to Company standards.
• Oversee recruitment, onboarding, training, and development of site employees.
• Collaborate with HR to ensure adherence to labor laws and company policies.
• Provide strong leadership and direction to site staff, fostering a positive and productive work environment.
• Manage performance, provide coaching, and conduct regular performance reviews.
• Resolve conflicts and address employee concerns in a timely and professional manner.
• Ensure staffing levels and employee schedules are determined and implemented accordingly.
• Process sales transactions using POS devices and Company guidelines.
• Conduct self in professional manner to ensure customers’ quality and service expectations are met.
• Assist with inside customer service, as needed, including servicing customers and/or processing their orders, including mixing paint.
• Demonstrated knowledge of, and compliance with, all applicable Federal Motor Carrier Safety Administration (FMCSA) regulations.
• Experience in the safe handling, shipping, and transportation of hazardous materials in accordance with U.S. Department of Transportation (DOT) and Hazardous Materials Regulations (HMR).
• Familiarity with proper labeling, documentation, and packaging of hazardous goods.
• Understanding of hazardous waste management protocols, including identification, storage, and disposal procedures, in compliance with Environmental Protection Agency (EPA) and Resource Conservation and Recovery Act (RCRA) regulations.
• Ability to maintain accurate records and ensure adherence to federal, state, and local environmental and transportation laws.
• Monitor safety standards to ensure compliance with Company and Governmental regulations.
• Monitor and ensure the implementation and compliance with Company security standards including opening/closing store, truck security inspection, etc.

QUALIFICATIONS AND SKILLS

• Bilingual in English and Spanish (Required).
• Bachelor’s Degree in Business, Finance, or related field, or
• 5 years’ experience in inventory, distribution and operational procedures.
• Proven leadership and team management experience.
• In-depth understanding of distribution workplaces.
• Excellent problem solving, and organizational, skills.
• Excellent written and verbal communication skills.
• Efficient in Microsoft office products; Excel, and Word.
• Must be able to work flexible hours, including weekends as needed.

PHYSICAL REQUIREMENTS:

• Physical ability to walk the facility and warehouse floor regularly and help out when needed.
• Sitting, standing, bending, lifting of files and catalogs.
• Lifting up to 50-pounds, occasional 100-pounds.
• Computer work will be approximately 25% of your time.

TRAINING:

• Attend various seminars and training as required.

OTHER REQUIREMENTS:

Ability to work all scheduled hours as needed. If usage of employee’s own vehicle is required for company business, employee must obtain appropriate insurance per Company Policy. Employee must be licensed and able to operate vehicle in accordance with state law including commercial drivers license if required. Must have acceptable driving record from State Motor Vehicle Bureau. Overnight travel may be required on an occasional basis.