Night Shift FX Ops Associate

This position plays a critical role in supporting and overseeing key payment and settlement activities in a fast-paced, time-sensitive environment.

The successful candidate will be responsible for monitoring operational processing, managing exceptions, coordinating issue resolution, and ensuring critical deadlines are consistently achieved.

Client Details

Financial services firm specializing in the FX space. Office located in Iselin, NJ.

Description

Shift Schedule: Sunday through Friday, 12:00 AM to 8:00 AM EST.

• Monitor production and testing environments to ensure operational services run smoothly and efficiently.
• Oversee payment funding and settlement activities, escalating exceptions and service disruptions as necessary.
• Execute contingency and incident management procedures when critical processing deadlines are at risk.
• Complete scheduled operational tasks and system checks in accordance with established procedures.
• Identify, investigate, and escalate system, network, application, and data-feed issues impacting service delivery.
• Coordinate with clients, liquidity providers, financial institutions, market infrastructures, and other external stakeholders regarding operational activities and testing initiatives.
• Track key operational timelines and ensure critical market deadlines are successfully met.
• Deliver exceptional service and support to existing and prospective clients.
• Maintain compliance with applicable internal policies, regulatory requirements, sanctions controls, and anti-money laundering standards.
• Support user acceptance testing and operational readiness activities for new products, enhancements, and strategic initiatives.
• Partner with technology, risk, compliance, legal, and business teams to resolve issues and improve operational performance.
• Produce and distribute operational reports, management updates, and client communications.
• Contribute to process improvements, control enhancements, and operational efficiency initiatives.
• Participate in projects by providing operational expertise, testing support, documentation updates, and implementation assistance.
• Assist in driving continuous improvement and strategic operational goals across the organisation.

Profile

• Strong understanding of international payments and financial market operations.
• Experience working in a high-volume, high-value, time-critical processing environment.
• Knowledge of payment systems, settlement processes, reconciliations, trade processing, and standing settlement instructions.
• Experience handling complex operational investigations and issue resolution.
• Demonstrated ability to interact directly with clients and external counterparties.
• Working knowledge of SWIFT messaging, connectivity, and industry terminology.
• Strong Microsoft Office skills, particularly Excel, Word, and Outlook.
• Experience using incident management, ticketing, or problem-management tools is advantageous.
• Ability to prioritise effectively and remain composed under strict deadlines.
  
  

• Bachelor's degree in Finance, Economics, Mathematics, Business, or a related field.
• Experience supporting critical operational services within a global financial services organisation.
• Prior exposure to banking, payments, treasury operations, settlement, or capital markets environments.
• Understanding of front-office, middle-office, and back-office workflows is preferred.

Job Offer

• Base salary $88,000 - $110,000
• Additional 35% differential added to each paycheck to compensate for challenge of working untraditional hours
• Bonus & benefits
• Great team
  

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.