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Practice Manager - Primary Care West Haven

PACT MSO, LLC
New Haven, CT Full Time
POSTED ON 12/10/2025
AVAILABLE BEFORE 2/10/2026
Pay Range: $90,000.00 to $130,000.00 a year.By adhering to Connecticut State Law, pay ranges are posted. The pay rate will vary based on various factors including but not limited to experience, skills, knowledge of position and comparison to others who are already in this role within the company.COVID-19 and Flu Vaccine ConsiderationsMasks are optional for employees, visitors, patients, vendors, etc. All employees are strongly encouraged and recommended to obtain the COVID-19 vaccination routinely. Proof of annual flu vaccination is required for all employees.PACT MSO is a Management Service Organization that supports numerous physician groups. We offer health benefits, paid time off, and a friendly working environment. We are a medium sized company with a family atmosphere.PACT MSO has a busy Internal Medicine Group that is seeking a Practice Manager. The position is Monday through Friday. We currently have two openings: one in Amity and another in Guilford.The Managers oversees the operations, staff, and productivity for a division or department.Essential FunctionsLead and manage employees in the department or divisionResolve complex issues that relate to patient, operations, and work flow.Resolves continued issues by creating and developing processes that adapt to changesReviews and ensures that processes are update with current business demands. Creates and implements new processes to better the practice in all areas i.e. work flow, patient flow, billing, etc.Oversees facilities and staff. Creates trainings and standard operating procedures. Ensures staff is trained in daily operations and performs duties when necessary to maintain practice operations.Responsible for holding staff accountable, and providing them with training so they are capable of providing high quality patient care.Schedules staff to ensure each location has appropriate coverage, if applicableManages physician schedules to ensure appropriate coverage of patients and hospitals, if applicable.Conducts and prepares monthly staff meetingsConducts and prepares monthly partner meetings.Reviews and approves employee time cards and ensures accuracy.Reviews monthly financial reports for accuracy after preparing monthly partner reports.Involved in preparing yearly financial budget and reviewing monthly to ensure maintaining budget.Performs daily close of copays – reconciles with EMR and makes weekly bank deposits.Reviews monthly A/R and addresses any variances.Approves and coordinates payablesProvides yearly performance appraisals of all non-provider staff.Addresses and resolves all provider issues and concernsSkills and KnowledgeExcellent oral and written communication skills.Excellent analytical skills.High degree of initiative, judgment and discretion.Ability to lead and coach other staff members, while simultaneously functioning as member of a team. Proven ability to integrate priorities and deadlines.Must function well under pressure, with the ability to multitask, paying close attention to detail.Must be computer literate and familiar with MS Office and EMR software.Education and ExperienceHigh School Diploma or equivalentMinimum five (5) years Primary Care Medical Practice Management.

Salary : $90,000 - $130,000

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