Account Manager

PA Crimson is a fast-growing, family-owned fire safety company dedicated to protecting businesses across Chicagoland. We simplify fire safety by delivering reliable, compliant, and affordable solutions while maintaining a strong commitment to customer service and teamwork.

We are currently seeking a highly organized, proactive Account Manager to support our growing client base and help ensure seamless communication, scheduling, and service coordination.

Position Overview

As an Account Manager, you will serve as the primary point of contact for assigned customer accounts. This role is ideal for someone who thrives in a fast-paced environment, communicates effectively, and takes ownership of keeping operations running smoothly.

Key Responsibilities

• Manage customer accounts and coordinate inspection and service appointments
• Prepare and send service quotes and follow up as needed
• Maintain clear communication between clients, technicians, and internal management
• Track inspection reports and service documentation to ensure accuracy and compliance
• Maintain organized and up-to-date customer records
• Identify and resolve issues proactively
• Manage multiple priorities while meeting deadlines

Qualifications

• Strong organizational and time-management skills
• Ability to multitask and adapt in a fast-moving environment
• Clear and professional communication skills (phone, email, and in person)
• Strong attention to detail and follow-through
• Dependable, punctual, and team-oriented
• Comfortable learning new systems and processes

Preferred Qualifications

• Bilingual candidates encouraged to apply
• Prior experience in customer service, dispatching, scheduling, or coordination
• Interest in long-term growth, including licensing or leadership opportunities

Compensation and Benefits

• Competitive compensation with commission opportunities
• Comprehensive health, dental, and vision insurance
• Paid training and onboarding
• 401(k) with company match
• Paid vacation, holidays, and sick time
• Guaranteed raise after six months of employment
• Company-sponsored state licensing (optional)
• Clear opportunities for advancement

Why Join PA Crimson

PA Crimson offers the stability of a family-owned business with the momentum of a growing organization. We value integrity, accountability, respect, teamwork, and a strong commitment to our customers. Our employees are recognized for their contributions and supported in their professional development.

Interested candidates are encouraged to apply.
Even if you do not meet every listed qualification, we welcome motivated applicants who are eager to learn and grow within our organization.