Back Office and Billing Coordinator

About PA Connect

PA Connect provides managed IT services, cybersecurity, business phone systems, security cameras, door access control, and low-voltage cabling. We are looking for an organized, dependable Back Office & Billing Coordinator to support our office manager and purchasing manager.

This position helps keep financial records accurate, customer billing timely, and client agreements current. It is a good fit for someone with bookkeeping experience who enjoys working with numbers, learning business software, and following tasks through to completion.

Accounts Payable and Receivable

· Enter and verify vendor invoices, reconcile statements, and prepare payments for approval.

· Prepare and review customer invoices for accuracy and completeness.

· Record customer payments and maintain accurate account balances.

· Monitor overdue invoices and follow up professionally with customers.

· Research and resolve billing discrepancies with customers, vendors, and internal staff.

Bookkeeping and Financial Administration

· Support day-to-day bookkeeping and account reconciliations.

· Maintain organized financial records and supporting documentation.

· Assist with month-end activities and routine financial reporting.

· Learn established processes and provide coverage for our office manager when needed.

Client Agreements and Recurring Billing

· Prepare and send client contracts and service agreements using established templates.

· Track signatures and follow up on outstanding documents.

· Keep agreement terms, renewal dates, and billing details current in ConnectWise.

· Help ensure new services, changes, and cancellations are reflected accurately in customer billing.

· Coordinate with our purchasing agent, who handles Microsoft 365 subscription tracking, to ensure subscription charges are billed correctly.

Purchasing and Systems Support

· Assist with purchase-order records, vendor documentation, and invoice matching.

· Coordinate with our purchasing agent and ConnectWise administrator to maintain accurate system information.

· Help document procedures and identify practical ways to improve accuracy and efficiency.

What We Are Looking For

· Previous experience in bookkeeping, accounts payable, accounts receivable, or a similar billing role.

· Strong attention to detail and comfort working with numbers.

· Good organizational skills and the ability to manage recurring deadlines.

· Professional communication skills for working with customers, vendors, and coworkers.

· Experience with Microsoft Excel, Outlook, and accounting or business software.

· Sound judgment when handling confidential financial and customer information.

· A willingness to learn, ask questions, and take ownership of assigned responsibilities.

Helpful Experience

· ConnectWise Manage or another professional services automation system.

· QuickBooks Desktop.

· Recurring service or subscription billing.

· Experience with a managed IT services provider or another service-based business.

ConnectWise experience is helpful, but we welcome applicants with strong bookkeeping and billing skills who are willing to learn our systems.

Working at PA Connect

You will work closely with an experienced office manager and purchasing Manager, with opportunities to learn our business and take on additional responsibility as your skills grow. We value dependable people who communicate clearly, support their coworkers, and take pride in accurate work.

Job type and schedule: Full or part time availabilities
Benefits: Full Time Includes Health benefits, paid vacations
Work location: Greensburg, PA

How to Apply

Please submit your resume through Indeed. Include a brief note describing your bookkeeping or billing experience and the accounting or business systems you have used.

Pay: $23.00 - $26.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:

• Flexible schedule
• Health insurance
• Vision insurance

Work Location: In person

Salary : $23 - $26