What are the responsibilities and job description for the Service Technician position at packardculliganwater?
Service/Install Technician - Training provided
Our Stillwater Culligan dealership is actively seeking a Service Technician with a strong mechanical aptitude, coupled with a passion for delivering exceptional customer service. Are you a hands-on problem solver, adept at fixing mechanical issues? Do you excel in a dynamic environment and enjoy troubleshooting issues? Are you looking for an opportunity that provides paid training and development? In this pivotal role, you will be responsible for installing, servicing, and repairing residential water treatment equipment.
What We Value:
- Customer-Focused: We prioritize understanding and meeting our customers' unique needs, delivering tailored solutions to enhance their experience.
- Solution-Oriented: We seek individuals who possess critical thinking abilities, allowing them to efficiently solve problems and provide the best possible outcomes.
- Accountable: Taking ownership of actions, ensuring commitments are met consistently while upholding high standards of professionalism and integrity.
The Ideal Service Technician Possesses:
- Mechanical aptitude and superior problem-solving skills.
- High motivation to complete assigned tasks efficiently and effectively.
- Preferred: 1 year of prior plumbing and/or water conditioning service/installation experience.
- Ability to solve problems quickly and efficiently, critical thinking being a key requirement for this role.
- Capability to work under deadlines and in physically demanding conditions (ability to move products weighing up to 185 lbs).
- Exceptional verbal and written communication skills.
- At least 1 year of working experience in a customer service or customer-focused position.
Key Responsibilities:
- Represent Culligan professionally within the community, ensuring a safe and positive image.
- Service, install, and repair residential and commercial water treatment equipment.
- Exceed customer expectations by going above and beyond to meet their needs.
- Promote and sell various Culligan products and services.
Work Schedule: Monday to Friday typically starting at 7:15AM
What Culligan Offers:
- Comprehensive benefits including zero deductible medical plans, dental, vision, and a wellness program with incentives.
- 401K with employer match, tuition reimbursement, scholarship opportunities, paid time off, and paid holidays.
- Opportunities for career advancement through training and development.
- Continuous training and development, along with corporate support in human resources, accounting, and compliance.
Note: As a Service Technician at our dealership, you will undergo a pre-employment background check, drug screening, and DOT physical upon receiving an employment offer.
Pay Range
$25 - $26 USD
Salary : $25 - $26