What are the responsibilities and job description for the Business Development Manager position at PACKAGING MATERIAL DIRECT INC?
Description:
- Identify and develop new business opportunities through outbound calls, emails, and networking.
- Manage and grow existing customer accounts by maintaining strong relationships and understanding evolving needs.
- Provide product recommendations and solutions tailored to customer requirements.
- Meet or exceed monthly and quarterly sales targets and KPIs.
- Prepare and deliver quotes, proposals, and follow-ups in a timely and professional manner.
- Stay current with product knowledge, pricing structures, and industry trends.
- Collaborate with internal teams (customer service, operations, marketing) to ensure a seamless customer experience.
- Maintain accurate records of all sales activities in CRM software.
- Proven experience in B2B sales or customer relationship management, preferably in packaging, distribution, or industrial supply.
- 10 to 15 % travelling required for the job
- Strong interpersonal and communication skills (verbal and written).
- Self-motivated with a proactive approach to meeting goals.
- Ability to multitask, prioritize, and manage time effectively.
- Proficiency in MS Office Suite and CRM tools (e.g., Salesforce, HubSpot).
- High school diploma or equivalent required; Bachelor's degree preferred.