What are the responsibilities and job description for the Customer Service position at Pack & Mail?
Company: Cloquet Mail Station
Location: Cloquet, MN
Job Type: Full-Time / Part-Time
About Us
Cloquet Mail Station is a friendly, locally owned business dedicated to helping our community with shipping, mailing, and business service needs. We pride ourselves on excellent customer service and a welcoming environment.
Position Overview
We are seeking a reliable, customer-focused individual to join our team. This role involves assisting customers with shipping and business services while handling day-to-day operational tasks. The ideal candidate is organized, detail-oriented, and enjoys helping people.
Key Responsibilities
- Assist customers with shipping packages and service options
- Pack items safely and securely to ensure proper delivery
- Provide fingerprinting services (training provided)
- Scan, sort, and organize client mail
- Copy, scan, and fax documents for customers
- Maintain a clean, organized, and efficient work area
- Support inventory control and proper storage practices
Qualifications & Skills
- Strong customer service and communication skills
- Basic math skills for accurate counting and measuring
- Excellent attention to detail and organizational abilities
- Ability to work efficiently in a fast-paced environment and meet deadlines
- Ability to lift, load, and unload items up to 50 pounds using proper lifting techniques
What We Offer
- Friendly and supportive team environment
- Flexible scheduling with full-time and part-time opportunities
- On-the-job training for services such as fingerprinting
- Opportunity to work with a variety of customers and tasks
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Expected hours: 25 – 40 per week
Benefits:
- Employee discount
Work Location: In person
Salary : $15