What are the responsibilities and job description for the Licensed Insurance Customer Service position at Paciotti Insurance Agency Inc?
Job Overview
** Candidate must have an active Pennsylvania Insurance License and previous insurance experience to be considered**
At Paciotti Insurance Agency Inc, we are proud of our longstanding history of providing exceptional insurance services to our clients for over 40 years. Our close-knit team values collaboration, support, and dedication to delivering the best possible customer service. We represent a wide range of reputable insurance companies, including Erie Insurance, Travelers, Millville Mutual, Windsor Mt Joy, Progressive, and more. As a team, we work closely with underwriters, claims staff, and other company employees to ensure our clients' needs are met with excellence and care.
We are seeking a Licensed Insurance Customer Service Representative who will also be responsible for sales activities. This role offers a base salary ranging from $45,000 to $65,000, with the opportunity to earn additional commission and bonuses. Most representatives make an additional $15,000 to $25,000 in commissions based on performance. As a key member of our team, you will play a vital role in providing exceptional service to our clients, while also identifying opportunities to drive sales growth and expand our customer base.
If you're a licensed insurance professional with a passion for customer service and sales, we want to hear from you! Join our team and become part of a supportive and dynamic work environment where your contributions are valued, and your potential for growth is unlimited. Apply today to take the next step in your insurance career with us!
Salary Range: $45,000.00 - $65,000.00 per year
Benefits
Annual Base Salary Commission Bonus Opportunities
Paid Time Off (PTO)Work from Home
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Hands on Training
Tuition Reimbursement
Career Growth Opportunities
Retirement Plan
Bonus Opportunities
Warm Leads Provided
Work-Life Balance
Weekends Off
Holidays Off
Evenings Off
Paid Holidays
401k Plan
Professional Development
Advancement Opportunities
Mentorship
Continuing Education Opportunities
Ongoing Training Seminars
Performance Bonuses
Professional Work Environment
Team Building Activities
Equipment Provided
Office Snacks and Coffee
Paid Sick Leave
Personal Workspace
Active Community Involvement
Monday - Friday (9am - 5pm) Work Schedule
Requirements
- License Requirements: Candidate must have an active Pennsylvania Insurance License to be considered.
- Preferred candidate would have 3 years in the insurance industry.
- Skilled in prioritizing tasks based on urgency and importance.
- Capable of handling multiple tasks simultaneously.
- Collaborative and supportive team member who fosters a positive work environment.
- Proactive and motivated individual who takes initiative without constant supervision.
- Clear and effective communication skills, both written and verbal.
- Strong analytical and problem-solving skills.
- Demonstrates professionalism and respect in all interactions within the office environment.
Responsibilities
- Cultivates and maintains strong relationships with clients.
- Ensure ongoing engagement and satisfaction through consistent communication.
- Follow up on warm leads provided by the company.
- Process insurance policy payments accurately and efficiently.
- Identify opportunities to upsell additional products to existing clients.
- Prepare and issue insurance documents promptly and accurately.
- Facilitate policy changes and updates based on client requests.
- Implement retention strategies to foster loyalty and satisfaction.
About Us
Salary : $45,000 - $65,000