Human Resources Specialist

Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person’s talents and strengths. Provide support to the Human Resources team in all locations by performing a variety of administrative tasks requiring attention to detail and time management. Responsible for carrying out responsibilities in the following function areas: new hire onboarding, HRIS, employee relations, benefits, HR Operations. Remain current on state and federal regulations, assuring accuracy, compliance, and confidentiality. Essential Responsibilities: Responsible for new employee coordination, including touchpoints with pre-hires and leaders, completing HRIS tasks, auditing new hire paperwork completion, coordination with IT, and more. Facilitating New Hire Orientation (NEO) and coordinating new hire onboarding with other members of the NEO team. Responsible for running pre-employment background checks on candidates. Responsible for visa administration and coordination of the visa application process between employees, HR Business Partners, business units, and external legal counsel. Track and validate professional licenses for current and new employees in HRIS. Responsible for coordinating the last day of employment for employees including equipment return coordination, exit interviews, completing HRIS tasks, etc. Serve as a point person for incoming communication to Human Resources and respond to or distribute emails as appropriate. Work closely with and serve as a back-up to the Senior HR Specialist and collaborate and cover as needed. Complete month, quarterly, and annual reporting and auditing of task completion. Send follow-up emails as needed to employees and leaders regarding outstanding tasks. Respond to general employment verification requests. Provide close support to Human Resource Business Partners (HRBP). Provide customer service to internal and external customers; provide coverage and back-up for department staff as needed. Collaborate with HR staff to identify process improvements and enhancements. Ensure documentation for responsible tasks is created and maintained. Responsible for maintaining and auditing personnel files in OnBase. Assist with special projects and perform other duties as assigned. Supporting Responsibilities: Maintain and update required federal and state postings for all locations to ensure compliance. Meet department and company performance and attendance expectations. Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information. SUCCESS PROFILE Work Experience: Minimum of 2 years of office administrative experience required. At least 1 year of experience working in Human Resources required. Education, Certificates, Licenses: Requires high school diploma or equivalent. Knowledge: Requires excellent interpersonal skills, strong organizational skills, time management and attention to detail. Ability to maintain strict confidentiality with respect to employee related sensitive issues. Ability to work well under changing priorities and deadlines, with frequent interruptions, while maintaining a high customer service standard. Ability to manage multiple projects simultaneously and remain organized. Strong communication skills to engage with all levels of the organization. Strong knowledge or experience in the use of software applications to conduct daily business functions required. Must have a passion for customer service (internal and external). Competencies: Adaptability Building Customer Loyalty Building Strategic Work Relationships Building Trust Continuous Improvement Contributing to Team Success Planning and Organizing Work Standards Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately less than 5% of the time. Skills: Accountability, Collaboration, Communication (written/verbal), Flexibility, Listening (active), Organizational skills/Planning and Organization, Problem Solving, Teamwork Our Values We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business: We are committed to doing the right thing. We are one team working toward a common goal. We are each responsible for customer service. We practice open communication at all levels of the company to foster individual, team and company growth. We actively participate in efforts to improve our many communities-internally and externally. We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community. We encourage creativity, innovation, and the pursuit of excellence. Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively. Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times. PacificSource is anything but a typical health insurance company. Founded in 1933, we’re an independent, not-for-profit organization that puts our members, and their communities first—across Idaho, Oregon, Montana, and Washington. It's our employees who make it happen: promoting health equity and partnering with providers to deliver better access to optimal, affordable care. So yes, with PacificSource, you get to do great things. In our effort to put members first—more than 600,000 of them—initiative, commitment, and hard work are supported and rewarded with excellent benefits, competitive wages, and opportunities for personal growth and advancement. Benefits: Flexible telecommute policy, medical, vision, and dental insurance, incentive program, paid time off and holidays, 401(k) plan, volunteer opportunities, tuition reimbursement and training, life insurance, and options such as a flexible spending account. We love our common purpose. Empowerment, flexibility, and sharing success make for a great place to work. Here’s what else we feel good about: A mission with a real sense of shared values Competitive wages and outstanding benefits, including telecommuting Opportunities for learning development and career advancement Organizational leadership style rooted in servant and transformational leadership A commitment to support the communities we serve A belief in the importance of work-life balance More to come! PacificSource is an equal opportunity employer and a company that loves helping people. We work with our employees to understand their goals, and provide training, individual development, and career advancement opportunities to help them achieve just that. Top Workplace 2025 and 2024 USA | USA Today 2025 Healthcare Top Workplaces | Energage Top Workplaces # 6 Healthiest Employer of Oregon 2025 | Portland Business Journal Top Workplace 2024, 2023 and 2022 for Oregon and SW Washington | The Oregonian Top Workplace 2025, 2024, 2023 and 2022 for the Treasure Valley | Idaho Press Certified Age Friendly Employer, 2023 | Age Friendly Institute PacificSource is an equal opportunity employer. Click here to review our AAP Policy Statement. If you have questions about working at PacificSource or need help with your application, please email HRrecruiting@PacificSource.com.