What are the responsibilities and job description for the Medical Assistant (Phlebotomist) position at Pacifica Hospital of the Valley?
The MEDICAL ASSISTANT (PHLEBOTOMIST) provides basic clinical and non-clinical assistance support to patients, including phlebotomy and patient registration. The duties of the MEDICAL ASSISTANT (PHLEBOTOMIST) include, but are not limited to:
- Obtains blood specimens from outpatients as requested. Techniques include arterial puncture, venipuncture, and heel-stick techniques. Prepares and logs blood samples for transportation to off-site laboratory.
- Conducting patient/guarantor interview, explaining hospital policies, patient financial responsibilities and patient / resident rights.
- Arranges patient admission to the facility. Receives and interviews incoming patients or relatives to obtain pertinent data and may verify insurance coverage. Assigns room and coordinates patient’s move to assigned room.
- Typing and processing necessary admission paperwork, ensuring accuracy of all necessary demographic and financial data.
- Identifying payor source for routing of revenue generated during the patient stay.
- Ensuring all pre-certification and/or authorization is obtained to meet individual payor payment authorization protocols.
- Performing pre-admitting counseling and resolution of routine admitting inquiries and problems.
- Restock departmental supplies (phlebotomy) as needed.
The successful candidate will possess the following:
- High School Graduate or equivalent
- CA Phlebotomy Certification (CPT-1) required
- Previous experience in an inpatient or outpatient admission setting or physician’s office preferred
- Knowledge / experience in patient accounting or with an insurance payor preferred
- Knowledge of medical terminology
- Excellent customer service skills
- Excellent communication (written and verbal) and organization skills required
- Proficient computer skills