What are the responsibilities and job description for the Propane Dispatcher position at Pacific States Petroleum, Inc.?
Pacific States Petroleum, Inc. started in 2001 and has evolved into "California's On-Site Fueling Leader". Our territory covers most of California with our corporate office located in Concord and satellite locations in Stockton, Sacramento, San Jose, Benicia, Norwalk, San Marcos, San Bernardino, Reno, and Fresno. Our diversified product line includes clear diesel, dyed diesel, unleaded fuel, propane, oils and lubricants. Our philosophy has been to accept challenges and be the difference for our customers who demand a high level of service with a can-do attitude. Our goal is simple; product quality and exceptional customer service. We accomplish this by observing a common set of values and by partnering with organizations that have the finest reputation for quality. Highly recognized in the industry, our dynamic petroleum-based company is continuously experiencing growth opportunities and seeking a highly motivated propane dispatcher to drive our propane expansion.
Description: Propane – Dispatcher
Location: Stockton
Shift: AM Shift– Flexible, including weekends
Propane Dispatcher Job Duties:
Description: Propane – Dispatcher
Location: Stockton
Shift: AM Shift– Flexible, including weekends
Propane Dispatcher Job Duties:
- Manage a group of (5-10) drivers which includes day to day responsibilities
- Determine routes for drivers and manage routing modifications; plans, distributes, monitors, and follows-up daily route assignments to ensure customers receive deliveries as scheduled
- Demonstrated aptitude for problem-solving; ability to critically think and provide solutions to problems
- Coordinates daily deliveries with drivers and communicates challenges with account managers
- Communicates effectively with customers regarding deliveries, timelines, challenges, and service requests
- Builds and maintains strong relationships with team in a positive and productive work environment
- Monitors driver’s time and attendance, minimizing overtime
- Promotes and monitors safety taking proactive steps for a safety culture
- Organize and schedule all needed resources to accomplish daily activities
- Work to improve efficiency and productivity of driving staff
- Communicates and follows-up on problems with Manager
- 3-5 years’ experience working in a high-pressure environment with deadlines
- Demonstrate a high customer service commitment
- Professional phone etiquette, excellent verbal communication
- Geography knowledge in California. Must be results-oriented and able to work both independently and within a team environment
- Proficiency using Microsoft Office Suite applications, as well as dispatch software system
- Demonstrate track record of producing results
- Salary is dependent on experience
- 100% Employee Owned and Operated Company
- 100% Paid Employee Benefits (Medical, Dental, Vision, Life Insurance)
- Voluntary Benefits available (STD, LTD, Accident Plan)
- PTO
- 401K with 3% contribution after 6 months
- FSA Account