Flight Academy Customer Service Representative

This position is responsible for operating several support functions associated with flight training activities including but not limited to aircraft dispatching, and other customer and student service activities. This position will coordinate dispatching activities with students, flight instructors, line service, and maintenance personnel. The applicant must be comfortable working in a diverse environment and must have a valid California Driver’s License.Experience or training demonstrating the ability to use Excel, Word, Email, Google Docs, and similar applications to produce written correspondence, create spreadsheets, and manage e-mail and tasks.Excellent communication, problem-solving, time-management, and interpersonal skills.Excellent customer service experience.Ability to be a collaborative team member.Should be able to work on weekends if required.Daily TasksOpen and close the facilities to ensure all morning flights for the following day are checked out.Dispatch and coordinate student flights with instructor and aircraft schedules.Dispatch and coordinate aircraft maintenance, fueling and cleaning.Explaining the enrollment process and guiding customers on the flight training programs and giving them tours of the Flight Academy.Create files for each student ensuring they have the proper documentation to start flight training.Provide accurate data for flight training to check-in/out each aircraft ensuring proper billing for all flight training related invoices.Answer phones and provide a high level of customer service to all customers.Drive students to and from necessary appointmentsOther duties as assigned.Pacific States Aviation Flight Academywww.PSAflight.comCompany Descriptionwww.PSAflight.com

Salary : $20