What are the responsibilities and job description for the Patient Access Specialist position at Pacific Sports and Spine?
Pacific Sports and Spine is seeking an experienced healthcare worker to join our team. We have an opening for a Patient Access Specialist. The Patient Access Specialist is responsible for:
· Answer phone calls and respond to emails related to patient access.
· Collect and verify patient information (name, DOB, contact details, etc.).
· Ensure accuracy in patient records and update them as needed.
· Provide patients with necessary forms and explain practice policies as needed.
· Greet and assist patients with a welcoming and professional attitude.
· Answer patient inquiries regarding services, billing, and appointments.
· Schedule patient appointments, tests, and procedures.
· Assist with rescheduling or cancellations as needed.
· Verify patient insurance coverage and eligibility.
· Explain co-pays, deductibles, and out-of-pocket costs to patients.
· Process payments.
· Make reminder calls.
· Register patients.
· Manage the PAR bucket, CNX list, and no-show lists.
One year of medical office or related customer service experience required. Demonstrated knowledge of medical terminology and experience working with commercial plans preferred.
Must be able to work independently in a fast paced environment, have strong interpersonal skills, have a high attention to detail, and be able to multi-task.
We offer a competitive salary with benefits including health, dental, vision, 401k retirement plan, and PTO.
Job Type: Full time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Life Insurance
- FSA
- Long Term Disability
Medical Specialty:
- Pain Medicine
Schedule:
- 8 hour shift - Monday thru Friday
People with a criminal record are encouraged to apply
Education:
- High school or equivalent (Preferred)
Work Location: In person
Job Type: Full-time
Benefits:
- Paid time off
People with a criminal record are encouraged to apply
Ability to Commute:
- Springfield, OR 97477 (Preferred)
Ability to Relocate:
- Springfield, OR 97477: Relocate before starting work (Preferred)
Work Location: In person