What are the responsibilities and job description for the Practice Administrator position at Pacific Skin and Cosmetic Dermatology San Francisco and Corte Madera?
Dermatology Practice Manager / Medical Practice Administrator
Pacific Skin and Cosmetic Dermatology
San Francisco, CA (with occasional travel to Corte Madera)
Pacific Skin and Cosmetic Dermatology is seeking an experienced Medical Practice Administrator to lead our busy dermatology practice in San Francisco. This role will also require occasional visits to our Corte Madera office when onboarding new staff or implementing new protocols.
The ideal candidate is a proven healthcare leader with strong experience in medical office operations, revenue cycle management, and supervisory responsibilities. This individual will oversee the day-to-day management ensuring efficient operations, exceptional patient care, and a collaborative team environment.
Benefits Package
We offer a comprehensive benefits package, including:
- Medical, dental, and vision insurance
- Paid time off (PTO) and paid holidays
- 401(k) with company match
- Complimentary staff treatment
Duties and Responsibilities
- Provide operational and administrative support to two physicians and three additional healthcare providers
- Supervise and manage a team of 8-10 staff, including medical assistants, receptionists, and administrative personnel
- Collaborate with executive leadership on financial, operational, and practice management initiatives
- Demonstrate a strong commitment to high-quality patient care and service excellence
- Lead staff training and team development to support adaptability within a changing healthcare environment
- Oversee daily office operations, including:
- Management of office staffing
- Supervision of the front and back office teams. Providing feedback when needed and requested
- Consistent communication with team regarding clinic flow, policy updates, and other operations
- Participate in billing audits, charge processing, registration workflows, customer service, and scheduling efficiency
- Perform administrative functions such as:
- Tracking and reporting statistical data
- Reviewing and managing supply orders
- Addressing patient concerns
- Preparing correspondence and reports
- Scheduling meetings and appointments
- Serve as the primary point of contact for IT issues, acting as coordinator, trainer, and system “superuser”
- Recommend and implement operational improvements to increase productivity, consistency, and cost efficiency
- Assist in developing, maintaining, and updating clinic policies and procedures to ensure compliance and quality control
- Support payroll timekeeping processes in accordance with regulatory requirements
- Manage medical records and records requests in compliance with State and Federal regulations
- Assist with special projects, attend meetings as required, and maintain strong interdepartmental relationships
Qualifications
- Bachelor’s degree required in health care administration, business administration or a similar field
- Minimum 2 years of experience in a healthcare setting, with at least 2 years in a supervisory or management role
- Strong experience with electronic medical records (EMR) and practice management systems
- Excellent quantitative, budgeting, and financial management skills
- Strong leadership, communication, and organizational abilities
- Ability to manage multiple priorities in a fast-paced clinical environment