What are the responsibilities and job description for the Front Desk Receptionist position at Pacific Shores Dermatology & Skin Cancer Institute?
Job Overview
We are seeking a highly organized and personable Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires a friendly demeanor, strong communication skills, and the ability to multitask effectively in a fast-paced environment.
Responsibilities
- Greet and welcome visitors in a professional and friendly manner.
- Answer phone calls promptly, directing inquiries to the appropriate personnel while maintaining excellent phone etiquette.
- Manage scheduling and appointments, ensuring efficient use of time for both patients and staff.
- Perform administrative tasks including filing, data entry, and maintaining office supplies inventory.
- Provide customer support by addressing patient questions and concerns with professionalism, courtesy, and compassion.
- Assist with basic office management duties to ensure smooth daily operations.
- Collaborate with team members to support various projects and initiatives.
- Inputting and verifying insurance eligibility.
Qualifications
- Proven experience in an office or front desk role is preferred.
- Strong customer service skills with a focus on client satisfaction.
- Excellent phone etiquette and communication abilities.
- Familiarity with administrative tasks such as filing, scheduling, and data entry.
- Ability to work independently as well as part of a team in a dynamic environment.
- Strong organizational skills with attention to detail.
- A positive attitude and willingness to assist others in a professional setting.
We look forward to welcoming a dedicated Front Desk Receptionist who values teamwork and strives for excellence in every interaction!
Job Type: Temporary
Pay: From $21.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- Employee discount
Work Location: In person
Salary : $21