Industrial Services Representative

Position Title: Industrial Services Representative

Position Summary:

The Industrial Services Representative is responsible for supporting client relations and sales activities related to the company’s business development efforts. This role promotes the company’s capabilities including dry docking, paint booth operations, machining and mechanical services, welding, fabrication, and equipment rentals while building strong relationships with ship owners, government agencies, marine contractors, and industrial clients in the oil and gas, wastewater, and power sectors.

The position requires a proven background in sales and business development, strong communication skills, and the ability to collaborate closely with estimating and operations teams to support proposal development and aligned project execution. A Bachelor’s degree in business or a related field and 10 or more years of experience in ship repair, construction, or heavy industrial environments are required, along with an understanding of applicable licensing, certifications, and safety requirements.

Essential Duties & Responsibilities:

• Develop, maintain, and expand relationships with ship owners, operators, government agencies, marine contractors, shipyards, and key industry partners across the maritime, oil & gas, wastewater, and power sectors to drive new business opportunities.
• Identify, research, qualify, and pursue new business across heavy civil, marine, and industrial projects, securing profitable growth aligned with company objectives.
• Represent and promote the company’s full range of capabilities, including dry docking, paint booth operations, machining and mechanical shop services, welding and fabrication, and equipment rental programs.
• Lead and support proposal and pursuit efforts, including RFQs, RFPs, capability statements, pricing, quotes, and technical solutions, in collaboration with estimating, operations, and project teams.
• Collaborate cross-functionally to ensure accurate scopes of work, compliant deliverables, and alignment between sales commitments and operational capacity.
• Track and manage the sales pipeline and relevant KPIs to support forecasting, reporting, and measurement of business development performance.
• Conduct market research and analyze industry, competitive, and pricing trends to identify growth opportunities and provide strategic input for business development initiatives.
• Represent the company at industry events, networking functions, and professional associations to strengthen market presence and maintain awareness of emerging trends and opportunities.
• Maintain and continuously improve business development SOPs, guidelines, strategies, and processes related to opportunity pursuit and management.
• Support discussions related to maritime, safety, licensing, and certification requirements to ensure compliance throughout the pursuit and execution of work.

Qualifications/Requirements:

• Ability to interpret and discuss licenses, certifications, and regulatory standards affecting project delivery.
• Proven track record of generating profitable contracts and closing complex deals.
• Strong understanding of structural systems, machining operations, welding processes, and industrial service offerings.
• Excellent verbal and written communication, presentation, negotiation, and relationship management skills.
• Familiarity with Microsoft Office applications; ability to generate schedules, reports, and performance metrics.
• Organized, detail-oriented, and results-driven with a strong sense of urgency.
• Ability to effectively operatestandard office equipment
• Good attitude; must be a team player.
• Candidates must have access to reliabletransportation to get to work and other job sites on time for the start of shift
• Must be flexible in work hours
• Valid State of Hawaii REAL ID-Compliant Drivers’ License in good standing, Class 3 or higher or a valid U.S. Passport in addition to a valid Hawaii Driver’s License, if you do not have a REAL ID-Compliant Driver’s License.

Education/Training and Experience:

• Bachelor’s degree in Business, Marketing, Engineering, or a related field highly preferred.
• Minimum of 10 years of business development or sales experience within maritime, manufacturing, industrial services, or heavy equipment industries (ship repair/construction strongly preferred).
• Interpersonal skills, good attitude, and exceptional work ethic.
• Work requires establishing priorities and meeting deadlines.

PacificShipyards Expectations of Employee:

• Is committed to the company values and adheres to all Pacific Shipyards’ policies and procedures.
• Perform duties of their job and as assigned by Management.
• Maintain a positive and respectful attitude and conduct her/himself with integrity and in a polite, professional manner treating customers and co-workers courteously and respectfully.
• Communicate regularly with Officers, Managers, Supervisors, and external stakeholders.
• Consistently be on time for work, meetings, and appointments and deliver work projects by assigned due dates.
• Maintain assigned work areas in a clean and orderly fashion.
• Maintain and ensure the safety of all assigned equipment.
• Perform all duties in conformance to appropriate safety and security standards.
• Meet productivity goals and quality standards as set by management.
• Ability to read and understand drawings and specifications.
• Ability to handle multiple tasks and balance priorities.
• Computer proficiency in Microsoft Office.

Work Authorization/Security Clearance:

• Must show proof of your legal right to work in the United States
• This positionrequires US Citizenship due to securityclearance required for base access
• Must be able to successfully obtaina Transportation WorkerIdentification Credential (TWIC)
• Must be able to successfully obtain a Defense Biometric Identification System (DBIDS) Credential to gain access to federally controlled work sites

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employeefor this job. Duties, responsibilities and activities may change at any time with or without notice.