Sales Support Specialist-Retail

At Pacific Seafood, we do more than just provide the world with the healthiest proteins on the planet. We are an excellence-driven organization committed to being the brand of choice in the marketplace and the employer of choice in the community. We believe in servant leadership, investing in our team members, and rewarding performance. We live by the core values of our Diamond Philosophy: Quality, Teamwork, Productivity, and Excellence—which means consistently doing your best and always striving to do better.

Summary:

To support and assist the Retail sales team to ensure successful results with our customers and operations while helping build out bench strength for the future. This position requires you to be the best in the field of both service and support while supporting our operations’ strategic plan goals of continuous growth. It requires the individual to be trained and operate with a service and sales mindset driving for mutual success for both the company and the customer.

Key Responsibilities:

• Facilitate new customer set-up and follow through to completion.
• Build sales plan, warm/cold call and revitalize underserviced or inactive accounts.
• Cover workload increases as restaurant and wholesale business recovers.
• Vacation, meeting, or project coverage as the team requires.
• Assist with customer audits as needed.
• Coordinate, pack and follow up on customer product samples.
• Assist with customer presentations as needed.
• Manual tracking of fresh sales and production activity until new ERP is in place.
• Manage, book and track ground and air freight for key customers. Follow up on missing trucks or late deliveries. Notify appropriate parties or status.
• Lead generation – creating call sheets for themselves and others.
• Assist in delivering customer bids and quotes.
• Review shipping details, match with BOL, customer PO’s and assist in correcting any discrepancies.
• Assist sales in calling and entering reoccurring customer orders.
• Perform other duties, as assigned.
  
  
  

What You Bring to Pacific Seafood:

Required:

• High School Diploma or GED
• Two-year related experience and/or training
• Valid driver’s license.
• Requires ability to travel up to 15% of the time.
  
  
  

Preferred:

• Associate degree (A.A.) or equivalent from an accredited college or university in culinary arts, aquaculture, or business degree.
  
  
  

Salary Range: $55,000-65,000 annually

Total Compensation:

At Pacific Seafood, your base wage is only a portion of your overall compensation package. We invest in our Team Members through a comprehensive and attractive total rewards package, including but not limited to:

• Health insurance benefits options, including medical, prescription, vision, dental, basic group life and short-term disability
• Flexible spending accounts for health flex and dependent care expenses
• 401(k) retirement plan options with generous annual company profit sharing match
• Paid time-off for all regular FT team members to include sick days, paid holidays, vacation, and personal time
• Employee assistance program providing confidential professional counseling, financial and legal assistance at no charge to team members and immediate family members
• Product purchase program
  
  
  

Pacific Seafood is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.