What are the responsibilities and job description for the EV Field Service Technician position at Pacific Power Solutions, LLC (PPS)?
Commercial EV Charging
Location: Multiple Sites / Regional Travel Required
Job Type: Full-Time
Level: Field Technician / Senior Technician / Lead-capable
Job Summary
We are seeking a skilled EV Field Service Technician responsible for the installation, maintenance, troubleshooting, and repair of electric vehicle charging infrastructure (EVSE). This role ensures high system uptime, safe operations, and reliable customer-facing charging performance across commercial and fleet charging sites.
Technicians in this role act as the primary field authority for EV charging equipment diagnostics, repairs, commissioning support, and preventative maintenance.
About PPS
We power the future by maintaining the present.
At Pacific Power Solutions, our mission is to support the reliability of clean energy infrastructure through disciplined execution, safety, and accountability. Our core values—Pride in Work, Progress, and Safety—drive every service call, repair, and deployment we complete in the field.
Success Looks Like
We are committed to building a team that reflects the communities and industries we serve. We believe diverse perspectives strengthen execution, safety, and innovation in the field.
Location: Multiple Sites / Regional Travel Required
Job Type: Full-Time
Level: Field Technician / Senior Technician / Lead-capable
Job Summary
We are seeking a skilled EV Field Service Technician responsible for the installation, maintenance, troubleshooting, and repair of electric vehicle charging infrastructure (EVSE). This role ensures high system uptime, safe operations, and reliable customer-facing charging performance across commercial and fleet charging sites.
Technicians in this role act as the primary field authority for EV charging equipment diagnostics, repairs, commissioning support, and preventative maintenance.
About PPS
We power the future by maintaining the present.
At Pacific Power Solutions, our mission is to support the reliability of clean energy infrastructure through disciplined execution, safety, and accountability. Our core values—Pride in Work, Progress, and Safety—drive every service call, repair, and deployment we complete in the field.
Success Looks Like
- EV charging stations consistently maintained at high uptime and performance reliability
- Rapid diagnosis and resolution of EVSE faults in the field
- Safe execution of all electrical and low-voltage field procedures
- Clean documentation of service work, testing results, and commissioning reports
- Strong coordination with utilities, site hosts, and internal dispatch teams
- Minimal repeat service calls due to quality-first troubleshooting
- Perform preventative maintenance on EV charging stations
- Troubleshoot and repair EVSE electrical, mechanical, and communication/network issues
- Conduct commissioning support for newly installed EV charging systems
- Test and verify proper operation of chargers, including voltage, continuity, and communication signals
- Replace and repair components including connectors, cables, displays, boards, relays, and breakers
- Support firmware updates, configuration checks, and connectivity validation
- Ensure compliance with electrical safety standards and site-specific protocols
- Accurately complete service reports, test logs, and digital documentation in CMMS or dispatch systems
- Strong understanding of AC/DC electrical systems (up to 480V preferred)
- Ability to read and interpret electrical schematics and wiring diagrams
- Hands-on experience with EVSE systems
- Knowledge of breakers, contactors, relays, transformers, and control circuits
- Experience with voltage testing, continuity testing, and multimeter use
- Low-voltage and communication troubleshooting (Ethernet, LTE, OCPP systems)
- Familiarity with OCPP-based networked charging systems
- Diagnostics of charger faults (offline units, failed sessions, charging interruptions)
- Firmware updates and remote system troubleshooting support
- Understanding of load management systems (basic operational level)
- Preventative maintenance execution per OEM guidelines
- Safe replacement of EV charging components in live or de-energized environments
- Site readiness verification and post-service operational testing
- Clean and accurate field documentation (photos, service notes, test results)
- Strong troubleshooting and diagnostic thinking
- Safety-first mindset in energized environments
- Accountability and ownership of field outcomes
- Clear communication with dispatch, engineering, and client stakeholders
- Ability to work independently across multiple sites
- Strong attention to detail in technical execution and reporting
- 2–5 years in electrical field service, EVSE, telecom, or industrial electrical systems preferred
- Prior experience working with EV charging infrastructure strongly preferred
- Electrical apprenticeship, trade school, or equivalent hands-on experience
- Valid driver’s license required
- Ability to lift up to 50 lbs
- Work in outdoor environments and variable weather conditions
- Climb ladders and work at installed equipment height
- Travel between multiple job sites as required
- Competitive hourly compensation based on experience
- Overtime eligibility
- Medical, dental, and vision benefits
- IRA with company 3% match
- 401(k) with 3% employer match
- Wellhub/Gympass fitness membership benefit
We are committed to building a team that reflects the communities and industries we serve. We believe diverse perspectives strengthen execution, safety, and innovation in the field.