Games Supervisor- Amusement Park

SANTA MONICA AMUSEMENTS, LLC

PACIFIC PARK HUMAN RESOURCES DEPARTMENT

POSITION DESCRIPTION

JOB TITLE: Games Supervisor

STATUS: Non-Exempt

DIVISION: Games

SCHEDULE: Flex, Weekday, Weekends and Holidays

DEPARTMENTS: Games

PREPARED DATE: 11/26/2025

COMPENSATION: $22/hour

SUMMARY:

Pacific Park is seeking a Games Supervisor that thrives in a team environment and consistently provides great customer service. If you enjoy the ocean scene and work in a fun environment, this is the place for you.

The Games Supervisor will provide great customer service and will assist with the training and development of employees in company policies, department procedures and job duties. Will also oversee and supervise subordinate employees and will provide direction within their assigned area. May assist with preparing schedules and will deliver action plans and progressive discipline notices.

PACIFIC PARK OVERVIEW:

Pacific Park on the Santa Monica Pier is LA's only admission free amusement park. We have rides, midway games, an oceanfront food plaza and a variety of retail experiences. The Park and Pier have more than 8 million visitors annually and we handle those crowds with 500 full-time and seasonal positions that make up our highly diverse, dynamic and passionate team.

REPORTING:

This position reports directly to the Games Manager.

LANGUAGE SKILLS:

· Can interact with others in a mutually courteous and professional manner.

· Can effectively present information to others, from line employees to top management.

REASONING ABILITY:

· Can interpret a variety of instructions furnished in written, oral, diagram or schedule forms.

· Recognize guest issues and proactively assist or seek assistance.

DUTIES AND RESPONSIBILITIES:

· Lead by example and inspire the team to effectively uncover the customer’s needs and present appropriate solutions.

· Maintain the highest visual merchandising and house-keeping standards.

· Prepare for and participate in inventories.

· Communicate daily with the team; look for additional ways to drive business through product, processes, or people.

· Ensure a safe working environment; inspect and correct work areas on regular basis; report all workplace injuries and concerns immediately.

· Assists with the training & development of employees on policies, department procedures, and job duties.

· Provide effective feedback on individual performance, celebrate success and highlight areas for development.

· Supervise and evaluate employees, counsel, promote employee growth, efficiency, morale and teamwork.

· Ability to recognize problems and to creatively and immediately find solutions.

· Conduct daily team meetings.

· Ensure all staff members are effectively trained to perform all job responsibilities.

· Enforce Pacific Park policies, standards and dress code.

· Follow cash handling guidelines.

· Ensure that all staff members follow company break and lunch policies.

· All other duties as assigned and needed.

· All duties and responsibilities must be performed according to Pacific Park policies and procedures.

PHYSICAL REQUIREMENTS:

• Ability to lift up to 50 lbs.
• Must be available to stand for approx. 8 hours.
• Position requires constant standing and walking with occasional stooping, reaching, kneeling and crouching/ squatting.

LOCATION AND WORK ENVIORMENT:

• This position is located on the Santa Monica Pier.
• Year-round weekend and holiday work is required.
• This is a part time position, however peak periods may require 40 hours/weekly.

Pacific Park is an at-will employer.

This job description is not designed to contain nor be interpreted as a comprehensive account of all the responsibilities and/or qualifications required of an employee assigned to this job. These job duties may be subject to change at any time.

Our Company is committed to equal employment opportunity. Company will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to: veteran status, uniform service member status, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identification, sexual orientation, ancestry, national origin, age, medical condition, physical or mental disability, marital status, genetic information, or any other protected class under federal, state, or local law.

Job Type: Part-time

Pay: $22.00 - $25.00 per hour

Expected hours: 32 – 35 per week

Benefits:

• Employee discount
• Flexible schedule
• Professional development assistance
• Referral program
• Tuition reimbursement

Application Question(s):

• Do you have 1-3 years of experience supervising 25-30 employees in multiple units/locations?

Shift availability:

• Night Shift (Required)
• Day Shift (Preferred)

Ability to Commute:

• Santa Monica, CA 90401 (Preferred)

Work Location: In person

Salary : $22 - $25