Technical VP Service

Pacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in ten western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, & TX. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.We are seeking a Technical VP Service to oversee our WA market service department.Minimum Requirements:5-10 years’ experience in copier/printer repair industryPrior experience managing 25 service employeesMin. 5 years’ experience in management or supervisor roleDemonstrative ability to recruit, motivate and train our technical forceEvaluate cost of operation and establish work assignment benchmarksSelf-starter with strong problem-solving abilitiesAbility to set compensation structure standard with the industryAbility to set processes & procedures that improve efficiency and bottom line results, while consistently improving our high level of customer serviceAdditional Leadership Competencies:Ability to lead through influence across multiple organizational layers (managers, supervisors, technicians)Builds bench strength among service managers and supervisorsImplements continuous improvement methodologies Deep understanding of what it takes to be competent and effective as a manager in the field.Focuses on long-term planningUnderstands and effectively communicates the elements of a P&LLeverages analytics to drive operational improvementsChampions customer-centric culture throughout the service organizationCollaborates closely with sales teams on account management and growth opportunitiesParticipates in strategic planning and organizational decision-makingManages organizational change initiatives effectivelyCommunicates vision and strategy clearly to large, distributed teamsBuilds and maintains relationships with key customers, vendors, and partnersPacific Office Automation BenefitsDOE: $125k - $160kAdvancement and growth into leadership rolesTeam-player environmentMedical/Dental/Vision/Life insurance plansMatched 401kPTO, Vacation, Sick LeaveFSA/HSA ProgramsOur Commitment to Diversity and InclusionPacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.#LI-Onsite

Salary : $125,000 - $160,000