What are the responsibilities and job description for the Sales Engineer Managed IT & Cybersecurity position at Pacific Office Automation?
About Pacific Office Automation
Pacific Office Automation is an industry leader in office technology, managed IT services, and workplace solutions. We partner with clients to deliver technology that drives productivity, connectivity, and measurable business outcomes.
We are seeking a Sales Engineer Managed IT & Cybersecurity who can combine technical expertise with sales acumen to grow our Managed IT and Cybersecurity services across assigned territories for our Pleasanton, CA office (Onsite)
What Youll Do
- Own your market to drive Managed IT and Cybersecurity sales opportunities, working alongside 4060 outside sales representatives to position and close technology solutions.
- Lead technical discovery and assessments with clients to identify challenges, gaps, and business goals.
- Design and present tailored solutions that encompass infrastructure, networking, security, cloud, and data protection.
- Support the full sales lifecycle from qualification to proposal, contract negotiation, and post-sale transition.
- Collaborate cross-functionally with engineering, operations, and finance teams to deliver accurate and scalable solutions.
- Build and maintain strong client relationships, acting as a trusted technology advisor from first engagement through service delivery.
- Identify and expand opportunities in existing accounts through upsells, cross-sells, and renewals.
- Educate and enable sales teams by conducting joint client meetings, solution trainings, and strategy sessions to increase adoption of Managed IT and Security offerings.
- Monthly Travel Required Across California/Nevada 25%-35% of the time
What You Bring to the Role
- 35 years of experience in IT sales, technical consulting, or pre-sales engineering preferably in an MSP or IT services environment.
- Proven success in achieving or exceeding sales targets with services-based and recurring revenue models.
- Deep understanding of MSP offerings including endpoint management, cloud infrastructure, networking, cybersecurity, and backup/DR.
- Strong client-facing communication skills, able to present confidently to both executives and IT stakeholders.
- Proven ability to influence and collaborate with multiple outside sales reps to drive unified account strategy.
- Proficiency in creating solution proposals, SOWs, and industry standard architecture recommendations.
- Highly motivated, results-oriented, and comfortable working autonomously in a fast-paced environment.
- Familiarity with managed service best practices.
- Certifications preferred:
- CompTIA Network , Security
- Microsoft Certified (e.g., Azure, M365, or Modern Desktop)
- Bachelor's degree in information technology, Computer Science, Business, or related field
Benefits & Culture
- Competitive base salary: $100,000-140,000 uncapped commissions and performance incentives
- Comprehensive benefits package medical, dental, vision, and retirement plan
- Professional development support: company-sponsored certifications, technical training, and mentorship
- Career growth opportunities into senior, leadership, or specialist roles
- Collaborative, entrepreneurial, and mission-driven team culture
If you are a sales-minded IT professional with MSP experience and the drive to grow a territory alongside a dynamic team of sales representatives, we want to hear from you.
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