Application Records Processor

Recruitment Period: 07/02/2026 - Until Filled

Status: Full-Time, 40 hours/week

Salary Information: Annual Minimum Salary-$36,000-Annual Maximum Salary-$54,000

Pacific Northwest University of Health Sciences (PNWU) does not sponsor employment visas. Applicants must be legally authorized to work in the United States at the time of hire and for the duration of their employment with PNWU. Employment eligibility will be verified in accordance with federal law.

Pacific Northwest University of Health Sciences (PNWU) was founded as a 501(c) (3) non-profit medical institution in 2005 aimed at increasing access to health care in medically underserved areas of the Pacific Northwest.

The University currently offers the degrees of Doctor of Osteopathic Medicine, Doctor of Physical Therapy, Doctor of Dental Medicine, Master of Science in Biomedical Sciences, and Master of Science in Occupational Therapy enrolling over 550 students annually. Interprofessional education partnerships with other universities adds another 100 students to the population. The campus includes 300 employees with academic programming spread over a five-state region.

PNWU is located in Yakima, WA, a city of approximately 95,000 located in the south-central part of the state near the eastern slopes of the Cascade Mountains in a major agricultural and outdoor recreation region. It is approximately 140 miles from Seattle, 170 miles from Portland, and 200 miles from Spokane. The Yakima Valley is a wonderful place to live, work and play. For more information, visit https://www.visityakima.com/.

General Summary:

This role primarily supports application processing while providing front-line service to prospective students and assisting admission operations as needed. Handles student application data and records, ensuring all materials are accurate, complete, and properly documented in the university system. Provides timely communication to applicants, prospective students, and university staff regarding application status and records. Supports admissions operations and contributes to high-quality applicant experience.

Essential Job Functions:

1. Application Management:

· Receive, organize, and track student applications and support documents.

· Ensure applications are complete, accurate, and compliant with university policies.

2. Data Entry & Record Maintenance

· Input applicant information into the student information system or database.

· Maintain and update electronic and physical records with high accuracy.

· Process application fee reimbursements

3. Document Verification:

· Review transcripts, letters of recommendation, test score, and other credentials for authenticity and completeness.

· Communicate with applicants or external institutions to resolve discrepancies.

4. Reporting & Communication:

· Respond to inquiries from applicants, staff and faculty regarding records and application status via phone or email.

5. Admissions Support:

· Assist with applicant interviews as needed.

· Help conduct campus tours and provide information about the university to prospective students.

6. Performs other related duties as assigned and based on departmental need.

Education:

• Required: High School Diploma or GED Equivalent

Experience:

• Required: 1-3 years of administrative, records processing, or customer service experience

Desired Skills, Knowledge, and Abilities:

Skill in effective communication (both written and oral); skill in independent decision making; skill in performing a variety of duties, often changing from one task to another of a different nature; skill in problem solving; knowledge of administrative procedures and practices; knowledge of Microsoft Office Suite software and other computer software systems (i.e., Slate/CRM, student information systems); knowledge of customer service principles and practices; ability to maintain professional composure in emergent and crisis situations; and ability to apply effective and accurate data entry and typing skills.

To ensure full consideration submit:

• A letter of introduction outlining background and qualifications for the position

• Detailed resume

• Contact information for three professional references

The job announcement above is not the full job description but represents the job responsibilities and requirements. A full job description can be provided upon request.

PNWU offers a comprehensive benefits package to eligible employees first of the month following date of hire and competitive salary.

Benefit Package (benefit eligible is at least .5 FTE):

• Health Benefits - Medical, Dental, Vision, Life Insurance
• Paid Time Off
• 403b with Roth Option
• Paid Holidays

For information about life in Yakima visit our PNWU page.

PNWU is a drug-free workplace, equal opportunity employer and educational institution. To request this publication in an alternative format, or to apply in an alternative format, please call Human Resources, 509.452.5100.