What are the responsibilities and job description for the Patient Care Coordinator position at Pacific Neuropsychiatric Specialists Inc?
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- 401(k) matching
Key Responsibilities:
- Welcome all patients with an inviting and positive attitude.
- Check patients in and collect copays.
- Check patients out and schedule follow-up appointments.
- Ensure provider's schedules are full and if there are openings call patients on the waitlist.
- Schedule and confirm appointments for existing patients.
- Assisting provider with filling out paperwork brought in by the patient and or faxed by insurance company/EDD and assist with letters when needed.
- Relaying patient messages/concerns to providers via email and effectively communicate back to patients what the provider's response is.
- Answering and returning patient calls as well as responding to their voicemails in a timely manner.
- Being a team player who is willing to help when and where it is needed.
- Flexibility with locations if coverage is needed.
- Ability to handle a high volume office.
Skills and Qualifications:
- Previous experience or training/education working in a medical facility.
- Must be friendly, outgoing, “people oriented”.
- Excellent communications skills, both written and oral.
- Telephone and computer skills.
- Must be able to prioritize multiple tasks at once, and deal with high levels of stress in an environment of changing priorities.
- Intermediate math and computer skills.
- Must be able to interact with all levels of staffing in a professional manner.
Education and Experience:
- High School Diploma required. College or college-equivalent education is preferred.
- Psychiatric practice experience recommended.
- Medical Assistant Certification (Preferred).
- BLS/CPR Certification (Required).
Compensation and Benefits:
- PNS offers a competitive compensation package including; Medical, dental, vision, and paid time off.
- Hourly rate based on skill, experience and tenure of your profession.
Salary : $22 - $24