Field Service Technician

Business Profile: At Pacific Mobile Structures we have a consistent track record in the commercial modular building industry. We sell and lease mobile office space and build innovative modular structures. With over 275 employees, we maintain a rental fleet of over 9,000 units spanning 4.8 million square feet and over 1,400 storage containers. We reinvest 15% of our revenues into maintaining our products. Additionally, over 86% of our customers order from us again, and over 60% of our business comes from referrals. We provide high-performing re-locatable classrooms, as well as quality modular structures for office buildings, medical clinics, government services, and workforce housing.

As a values-based company, we have built a unique culture that drives our performance in the marketplace. We put our values at the forefront of everything we do, from hiring to our strategic long-term planning process. We empower our employees to make decisions that honor our values. This, along with our size and financial strength, allows the company to lead our industry in crafting a rewarding employee experience. Ownership’s long-term vision and its many dedicated employees create a culture that cannot be duplicated.

Job Title:
Field Service Technician

FLSA Status:
Non-Exempt

Department:
Operations

Reports To:
Operations Manager

Location:
Airway Heights, WA

Job Summary:
We are looking for a skilled repair person to undertake the upkeep and repair of mobile office units, both interior and exterior within our Spokane territory. This is a field position. We’ll rely on you to meet our quality standards for units to maintain the customer satisfaction that we strive for. In this role you will be doing electrical and plumbing troubleshooting and repair along with carpentry work. Your goal is to drive service success that ensures customer satisfaction, maximizes customer retention, and increases profitability. To be successful, masterful hands and knowledge of the trades are an important part of your skillet. You must be well-organized with strong general repair skills. A keen eye for detail and self-motivation are also key for being successful in this role.

Benefits & Perks of being a Pacific Mobile Employee:

• 7.5 Paid Holidays plus 2 additional Floating Holidays
• Competitive Paid Time Off (PTO) Program
• Medical, Dental, and Vision coverage options
• 8 hours of Volunteer Time per year
• 401(K) Retirement Benefits with Company Match
• Exercise Subsidy Plan, equal to $25 per month
• Quarterly Wellness Incentives
• Safety and Values Recognition Programs
• Years of Service Recognition
• Employee Development & Training
• Drug-Free, Safety-Focused Environment

Pay rate: $30 to $33-Hr DOE

Essential Functions:

• Hours: 7:00 am – 3:30 pm Monday through Friday
• Perform Long term maintenance and service calls on Mobile Offices at customer sites
• General repairs to mobile office units using carpentry and other skills relevant to the task
• Install/remove counter tops, plan tables and movable partition system
• Perform electrical troubleshooting in mobile/modular units
• Perform basic plumbing repairs in mobile and modular units
• Install security items such as deadbolts, latch guards, and security bars
• General cleaning of interior and exterior of mobile and modular units
• Keep vehicle and client working areas clean
• Complete daily tasks as assigned by the Operations Manager
• Ability to identify flaws in operational workflow and suggest improvements
• Maintain accurate materials inventory

Required Qualifications:

• Education: High school diploma; equivalent experience may be considered.
• Experience:
• 2 years verifiable experience working as a Carpenter, Foreman, or Field/Customer Service representative with limited to no supervision
• Working knowledge of mechanical electric control systems, HVAC Certification is a plus
• Strong customer service skills
• Above average knowledge of electrical and or mechanical systems
• General knowledge of power tools and techniques for care and safe use
• Plumbing and electrical troubleshooting and repair
• Provide an acceptable driver’s abstract and maintain a valid driver’s license and acceptable driving record per Pacific Mobile standards
• Forklift certification preferred
• Certifications/Licenses: Valid driver’s license required.
• Skills:
• Exterior Walls (Siding & Trim, Complete Reside & Trim, Framing & Rot Remediation)
• Subfloor Framing & Sheathing
• Roofing - New Installation
• Interior Ceiling (Complete Replacement)
• HVAC Components - Remove & Replace
• Chassis (Remove & Replace, Install New on Modulars)

Working Conditions / Physical Requirements:

• Climbing up and down on ladders and equipment.
• Working on concrete floors and uneven surfaces for extended periods.
• Lifting 50 pounds and carrying a minimum of 25 pounds for up to 250 feet unassisted.
• Working outdoors in all weather conditions.
• Working more than 40 hours per work week and up to 12 hours per day.

Tools / Technology Used:

• Microsoft Office Suite (Word, Excel, Outlook)
• Hand tools
• Power tools

Supervisory Responsibilities:
No

EEO Statement:
Pacific Mobile Structures, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, disability, veteran status, or any other characteristics protected by applicable law.

Other Duties Disclaimer:
This job description may not contain a comprehensive listing of activities, duties, or responsibilities required. Duties

Benefits:
Medical, Dental, Vision, 401(K), Charitable Donation Matching, Safety and Values Reward Programs, Community Involvement and Other Great Benefits of being a Pacific Mobile Employee.
We are an AWESOME place to work - but don't take it from us... Visit Glassdoor to hear what our employees are saying about working here: http://www.glassdoor.com/Overview/Working-at-Pacif...

Salary : $30 - $33