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DME Coordinator-Hospital Account Manager

Pacific Medical, Inc.
Pullman, WA Full Time
POSTED ON 9/25/2025 CLOSED ON 10/6/2025

What are the responsibilities and job description for the DME Coordinator-Hospital Account Manager position at Pacific Medical, Inc.?

Established in 1987, Pacific Medical, Inc. is a distributor of durable medical equipment; specializing in orthopedic rehabilitation, arthroscopic surgery, sports medicine, prosthetics, and orthotics. With the heart of the company dedicated to helping and serving others, we provide our services directly to the patient, medical networks, physician clinics, and offices.  We are dedicated to the advancement of patient care through excellent service and product technology.

We have an immediate opportunity to join our growing company. We are currently seeking an entry-level, full-time DME Coordinator-Hospital Account Manager in the Spokane, WA territory in the Cougar Region. This position requires the individual to drive frequently (5-40 percent of the time). This position will give the select candidate an opportunity to enrich the lives of patients, provide invaluable service and cost savings to the medical community and obtain an incredible level of experience within the healthcare environment.
 
This individual will be responsible for the following:
·         Provide daily inventory management and product stocking, ensuring the medical center has the necessary products available for treatment.
·         Communicate with clinical staff to receive proper documentation to create a billable episode of care.
·         Performs measurement and application of orthopedic soft good devices and such as CPM’s, knee orthoses, spinal bracing, ankle-foot orthotics, and other devices as necessary.
·         Screen calls and emails regarding patient status and reports potential problems to respective physicians and other care providers.
·         Acts as a resource to nursing and therapy staff and provide in-service training as needed.
·         Works under the supervision of nursing and therapy to provide care and service to the patients and their families. Receives direction from the clinical staff for the delegation of tasks. Adheres to policies and procedures associated with patient care.
·         Appropriately communicates and legibly documents all care provided to the patient, as well as reporting changes in patient condition in a timely manner.
·         Collaborates with nurses and other team members to organize and prioritize functions necessary for patient care delivery.
·         Demonstrates competency for appropriate soft goods such as CPM per MD orders.
·         Demonstrates ability to take initiative, prioritize, and demonstrates professional accountability.
·         Adheres to Medical Center policies/procedures and core values.
·         Works on a call rotation with the territory team to service the hospital on the weekends and after hours.
·         Perform other duties as needed.
Requirements:
·         High School Diploma or Equivalent
·         Valid Driver's License
·         Driving 5-40% of the time for this position
 
 
Compensation Range: $38-$50k/year with an expense reimbursement for all eligible expenses associated with driving on behalf of the company. 

Salary : $38,000 - $50,000

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