Quality Manager

About the job

Pacific International has been exclusively retained by a confidential specialty chemicals and advanced materials manufacturer to identify a Quality Manager for a flagship manufacturing site in the Dallas-Fort Worth area. This individual will serve as the site's quality leader, overseeing both Quality Assurance and Quality Control while driving compliance, customer satisfaction, continuous improvement, and cross-functional collaboration across the facility.

This is a highly visible leadership position that requires a hands-on quality professional who can balance technical expertise, regulatory compliance, and people leadership within a CGMP manufacturing environment.

Key Responsibilities

• Lead all site Quality Assurance (QA) and Quality Control (QC) activities, ensuring compliance with applicable quality, regulatory, and customer requirements.
• Own the development, implementation, and continuous improvement of the site's Quality Management System, including ISO 9001, SQF, CGMP, and related standards.
• Serve as the site's final authority for product quality decisions, investigations, and quality-related escalations.
• Oversee Change Management (MOC), CAPA, Deviations, Out-of-Specification (OOS) investigations, and root cause analysis programs.
• Lead customer, regulatory, and certification audits while maintaining a constant state of audit readiness.
• Partner closely with Operations, Regulatory Affairs, Supply Chain, and Commercial teams to ensure quality remains integrated into business decisions.
• Manage and develop a team of quality professionals while fostering a collaborative, service-oriented culture.
• Drive customer complaint investigations and implement sustainable corrective actions that strengthen customer relationships and business performance.
• Provide leadership for laboratory operations, ensuring timely testing, product release, and safe laboratory practices.
• Analyze and trend quality metrics, identify risks, and proactively implement improvement initiatives.
• Champion continuous improvement efforts through effective use of quality tools, data analytics, and structured problem-solving methodologies.
• Maintain a strong presence across the manufacturing facility, building credibility and engagement with employees at all levels.

Qualifications

• Bachelor's degree in Chemistry, Engineering, or a related technical discipline; advanced degree preferred.
• 7 years of experience within a CGMP-regulated manufacturing environment, including pharmaceutical, excipient, API, food, or specialty chemical production.
• 3 years of leadership experience managing quality teams, laboratory personnel, or quality systems.
• Strong working knowledge of ISO 9001, CGMP, SQF, and quality management systems.
• Hands-on analytical laboratory experience and the ability to bridge technical chemistry knowledge with quality leadership.
• Proven success leading audits, regulatory compliance programs, investigations, CAPA processes, and continuous improvement initiatives.
• Experience utilizing structured root cause methodologies such as 5 Whys, Fishbone, 8D, or similar problem-solving frameworks.
• Strong communication and influencing skills with the ability to build partnerships across manufacturing, quality, commercial, and leadership teams.
• Demonstrated ability to lead change, challenge the status quo, and improve organizational performance.
• ASQ certifications (CQE, CQA, CMQ/OE) and Lean Six Sigma experience are preferred.

About Pacific International Executive Search

Pacific International, a globally recognized retained executive search firm, is dedicated to empowering Fortune 500, FTSE 100, and high-growth enterprises in building exceptional C-suite, senior-level, and strategic leadership teams while championing diversity and inclusion. Our adaptability, agility, and forward-thinking ethos distinguish us in the ever-evolving business landscape.

Since 1997, we have been dedicated to building lasting client partnerships based on trust and reliability, and a proven track record of successful C-suite and mid- to senior-level leadership project delivery across many key industries globally.

Diversity Statement

At Pacific International, diversity, equity, and inclusion are at the core of who we are and what we do. Our commitment to these values is unwavering and we proudly champion diversity on behalf of our clients in every Executive Search mandate we undertake. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law. In pursuit of these objectives, we actively encourage applications from individuals of all backgrounds and identities.