Customer Service Representative

At Pacific Horizons Collective Corporation, we believe that effective marketing is an art and a science. Our expert team harnesses creativity and data-driven insights to craft compelling advertising strategies that propel businesses forward. Together, let’s chart the course for your growth.

Position Summary

We are seeking a Customer Service Representative to assist with customer interactions during live marketing campaigns, provide product/service information, and support onboarding for new customers.

Responsibilities

• Interact with customers at in-person campaign locations (retail stores, events, or pop-ups)
• Provide clear and accurate information about client products and services
• Assist customers with onboarding or sign-up processes
• Answer customer questions and address basic concerns
• Support team members during campaign execution
• Assist with setup and organization of marketing stations when needed
  
  

Qualifications

Minimum requirements

• High school diploma or equivalent required
• Strong communication and interpersonal skills
• Comfortable working in face-to-face customer environments
• Customer-focused mindset
• Ability to work independently and as part of a team
• Basic computer or tablet use for tracking interactions
  
  

Benefits

• Paid time off and holidays
• On-the-job training
• Opportunities for advancement within the company
• Supportive team environment