What are the responsibilities and job description for the Entry Level Customer Service Assistant position at Pacific Horizons Collective Corporation?
Position Summary
Pacific Horizons Collective Corporation is hiring an Entry Level Customer Service Assistant to support customer interactions related to ongoing marketing campaigns.
This role assists customers with general inquiries, account setup support, and service information during in-person campaigns and office follow-ups.
Responsibilities
- Assist customers during in-person marketing campaigns
- Answer questions about products and services
- Help guide customers through sign-up processes
- Maintain accurate records of customer interactions
- Support team members during events and campaigns
- Provide follow-up communication when needed
Qualifications
- High school diploma required
- Strong communication skills
- Customer-focused mindset
- Ability to work in a team environment
Employment Classification
- Full-Time
- W-2 Employee
- Salaried position
- Not an independent contractor
- Not commission-only
Benefits
- Paid time off and company holidays
- On-the-job training
- Opportunities for professional development
- Supportive team environment