What are the responsibilities and job description for the Parts & Service Representative position at Pacific Golf & Turf?
Pacific Golf & Turf is the Northwest’s premium supplier of John Deere and turf care products to Golf Course and Sports Turf facilities. We are seeking an organized, experienced Parts & Service Assistant who has a commitment to customer service. The ideal candidate will have strong written and verbal communication skills and mechanical experience. If you are a dependable Team player looking for a career, come join our growing business with unlimited opportunity!
General Duties/Responsibilities
Wages- Starting at $25 /hour DOE
Benefit package available, including: Medical, Dental, Vision, Life, Disability, Vacation, Sick, Holiday Pay & 401(k) Plan with company match.
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General Duties/Responsibilities
- Sell OEM and aftermarket parts for all brands supported at Pacific Golf & Turf
- Utilize various computer programs, schematics, and parts libraries to locate and sell parts
- Respond to emails, phone calls, and walk in customers for Parts, Service, and Sales
- Create a professional and positive experience for customers
- Follow up with customers in a timely manner
- Assist with processing repair orders and quotes
- Work with management to help gain new customers
- Maintain accurate and reliable records
- Assist in shipping and receiving of equipment and parts
- Assist service technician with repairs
- Pick up and delivery of customer equipment/carts (company vehicles provided)
- Work 40 hours per week with possible overtime based on customer and seasonal demands
- Help maintain a safe, clean, and organized work environment for customers and employees
- Work with management to achieve parts goals
- Additional duties as assigned by leadership
- John Deere equipment parts experience preferred
- 2 years of additional parts experience preferred
- Golf course experience a plus
- HS diploma or equivalent; College degree, preferred
- General office skills with a working knowledge of Microsoft Office products
- Clean driving record and insurable
- Able to lift up to 50 lbs. regularly
- Strong written and verbal communication skills
- Familiarity with mechanical, electrical, and hydraulic schematics a plus
- Mechanical aptitude/experience
- Able to read/interpret written and verbal instructions
- Good organizational skills and ability to multi-task
- Successful candidate will have a positive attitude and enjoy being part of a team
Wages- Starting at $25 /hour DOE
Benefit package available, including: Medical, Dental, Vision, Life, Disability, Vacation, Sick, Holiday Pay & 401(k) Plan with company match.
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