MEDICAL RECEPTIONIST/MEDICAL ASSISTANT

MEDICAL RECEPTIONIST/MEDICAL ASSISTANT IN MISSION VIEJO

Needed PART TIME for a well-established Gastroenterology Practice/Ambulatory Endoscopy Center.

• Very friendly and congenial work environment.
• State of the art office with paperless EMR (Electronic Medical Record using EclinicalWorks software) and automated Computerized Appointment reminders.

JOB PURPOSE:

• Assists with office duties including serving patients by greeting and helping them; scheduling appointments; maintaining records and accounts; taking vitals and other duties of medical office.
• Opportunity to get trained as GI Technician (GastroIntestinal technician)

DUTIES:

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records. o Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
• Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
• Helps patients in distress by responding to emergencies.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Maintains operations by following policies and procedures; reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.

SKILLS/QUALIFICATIONS:

• Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus

MORE INFORMATION ABOUT OUR PRACTICE:

• Please visit our website http://www.pacificgastro.com/

Job Location:

• Mission Viejo, CA

Required education:

• High school or equivalent

Experience:

• Prior experience in a medical office preferred

Job Type: Part-time

Work Remotely

• No

Pay: $21.00 - $22.00 per hour

Benefits:

• 401(k)
• Free parking
• Paid time off
• Professional development assistance

Medical Specialty:

• Gastroenterology

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person

Salary : $21 - $22