What are the responsibilities and job description for the Charter Sales Representative (Part 135) position at Pacific Coast Jet?
Company Description
Pacific Coast Jet is dedicated to delivering flexible and affordable private air travel, emphasizing exceptional personalized service. With a focus on exceeding client expectations, the company takes a customized approach to ensure each flight is tailored to individual needs. Pacific Coast Jet combines the convenience of private flying with a commitment to outstanding customer satisfaction, creating a premier travel experience for its clients. Learn more about the company on their website.
Position:
Charter Sales Representative
Type of Position: Permanent, Full-time
Location: Oakland, California
Reports to: Charter Sales Manager
Salary: Base Commission (Exempt)
Department: Sales & Dispatch
Safety Sensitive: No
Email: jobs@pcjets.com
Purpose of the Role
The Charter Sales Representative is responsible for growing revenue utilizing Pacific Coast Jet's managed charter fleet and the broader charter marketplace. This role owns the complete sales cycle — from initial lead generation and qualification through quoting, fulfillment, and post-flight follow-up. The ideal candidate brings a high-energy, self-motivated approach to new business development, a deep understanding of Part 135 and Part 91 operations, and the ability to deliver a white-glove client experience across every touchpoint. This position requires flexibility and availability outside standard business hours in support of client and operational needs. Reports directly to the Charter Sales Manager.
Key Duties and Responsibilities
Prospect, qualify, and close new retail and wholesale charter clients across Part 135 and Part 91 operations
Provide prompt, accurate trip quotes and follow up on every quote to completion
Handle high inbound call and request volume; produce quotes in an expedited, professional manner
Manage a full sales pipeline from initial inquiry through trip execution and post-flight client follow-up
Actively search charter boards and leverage fleet positioning to match aircraft to client missions
Outsource flights when company aircraft are unavailable, ensuring all trips remain profitable
Build and maintain book of business through outbound prospecting, broker relationships, and industry events
Develop and maintain accurate client preference and contact records in the company CRM
Coordinate with dispatch and operations to confirm aircraft availability, MEL status, and pricing
Arrange catering, ground transportation, FBO coordination, and hotel accommodations for client trips
Maintain current knowledge of PCJ fleet capabilities, competitor pricing, and market trends
Represent PCJ professionally at trade shows, industry events, and client entertainment functions
Meet or exceed monthly and quarterly revenue and activity quotas
Exercise discretion and professionalism with all VIP clients and sensitive account matters
Ensure all pre-trip regulatory requirements and company policies are confirmed prior to departure
Be accessible via mobile phone outside standard business hours as operational needs require
Qualifications Required
Education & Experience
– Bachelor's degree in aviation, business, or related field preferred
– 2 to 5 years of charter or private aviation sales experience required
– Must have direct experience working for a Part 135 Charter Operator or national Charter Service Provider
– Demonstrated track record of meeting or exceeding revenue targets
– Strong negotiation skills with the ability to close in a competitive, time-sensitive environment
– Excellent verbal and written communication skills; confident phone presence and professional demeanor
– Proficiency with aviation software (JetInsight, SchedAero, or similar) preferred
– High emotional intelligence and discretion with VIP and high-net-worth clientele
– Pilot certificate or FAA Dispatcher License a plus — not required