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System Navigator and Rehabilitation Specialist (Spanish Preferred)

Pacific Clinics
Fresno, CA Full Time
POSTED ON 12/31/2022 CLOSED ON 2/27/2023

What are the responsibilities and job description for the System Navigator and Rehabilitation Specialist (Spanish Preferred) position at Pacific Clinics?

Who We Are

Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and supports. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults.

Who We Serve

Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.

What We Offer

  • Salary Range $18.73 to $22.00Actual offers will be determined by the candidate’s creditable years of experience in conjunction with internal equity considerations and based on the organization’s current compensation practices
  • We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more!
  • Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.

The Position System Navigator and Rehabilitation Specialist I

  • Serving Clients in Madera

Job Summary

Works within the vision, mission and philosophy of the agency. Exhibit behaviors consistent with the Service Principles. Demonstrates and develops supportive/coaching relationship with patients and their caregivers to help them navigate the system to support their well-being. This includes providing assistance (e.g., attending appointments, providing community linkages) and supporting education related to physical health, behavioral health, and social determinants of health. Supports the whole person care principles.

Essential Duties

  • Works actively with the program’s other team members to develop strategies for outreach to consumers who tend to isolate themselves.
  • In coordination with a multidisciplinary team, assist consumers in selecting services and/or programs that will be useful in achieving their recovery and/or treatment goals.
  • Demonstrates an ability to develop respectful interpersonal relationships with consumers while maintaining appropriate boundaries.
  • Assists and supports consumers with identifying, linking to and appropriately utilizing healthcare resources including the member’s primary care physician as well as specialty care providers, dental care and vision care, if applicable.
  • Assists and supports members with establishing benefits such as Supplemental Security Income (SSI), Medi-Cal and other benefits for which they are eligible.
  • Assists and supports members with identifying their housing needs and/or resources in the community to meet these needs.
  • Assists and supports members with linking to and participating in substance abuse services both on-site, if available, as well as in the community.
  • Assists and supports members with linking to and utilizing education and employment services.
  • Assists consumers in learning social skills and independent living skills that facilitate community. Integration including budgeting, transportation and grooming and hygiene.
  • Supports consumer’s integration into the community through social and recreational activities.
  • Develop and facilitate peer support and self-help groups as appropriate to recovery/treatment goals.
  • Helps consumers and family members identify, understand and combat stigma and discrimination associated with mental illness and develop strategies to reduce self-stigma.
  • Increases awareness and provide linkage to self-help programs and consumer advocacy organizations that promote recovery.
  • Maintains billable services consistent with program needs and funding source expectations, through documentation and other required paperwork.
  • Required to meet applicable productivity and documentation requirements.

Other Duties and Responsibilities

  • Practices self-care, remains aware that others may be contending with stress, and treats other with grace.
  • Performs other related responsibilities, as assigned, to support specific department/business needs

Education Requirements

  • High school diploma or GED preferred but is not required.

Experience Requirements

  • Completion of Mental Health Worker Training Course is highly desirable.
  • Position is reserved for an individual who has lived or knows someone with lived experience with mental illness or the mental health system.

Highly Desirable Qualifications

  • Self-identified as a person with lived (or family) experience with mental illness and the mental health system.
  • Ability to identify recovery principles and explain their recovery process.

Other Specific Requirements

  • Must pass Department of Justice (DOJ), Federal Bureau of Investigations (FBI), and Child Abuse Index Check (CAIC) background clearance.
  • Valid California Driver's license with two years of experience driving and clean driving record may be required.

Work Environment/Conditions

While performing the duties of this job, the employee may be required to use hands to handle or feel objects, tools or controls; reach with hands and arms; and taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

In addition, this position requires sitting, standing, walking, climbing, and kneeling.

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Equal Opportunity Employer

We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

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