What are the responsibilities and job description for the Mental Health Worker II position at Pacific Clinics?
Compensation We Offer
Responsibilities
While performing the duties of this job the employee is frequently required to stand or sit. The employee
is required to use hands to produce records and/or documentation in manual or electronic format. The
employee must possess ability to ensure significant communication with the Clinics’ community
members. The employee must regularly lift and/or move up to 5 pounds and occasionally move or lift up
to 10 pounds.The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable accommodations may
be made to enable individuals with disabilities to perform the essential functions.
Job Competencies
We are Equal Opportunity Employer, which includes providing reasonable accommodations for individuals with a disability.We will consider for employment, qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.
Pay Range
$21.00 - $25.83 per hour
- The initial compensation for this position ranges from $21.00 - $25.83 per hour; depending on experience, location and internal equity considerations
- 8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications**
- 7.5% Bilingual Differential for qualified positions**
- Benefits eligibility starts on day ONE!
- We provide a robust benefits package which includes medical, dental & vision
- 401K Employer Match up to 4%
- Competitive Time Off Plans
- Must meet eligibility requirements based on employment status
Responsibilities
- Provides direct support to clients through therapeutic activities, behavioral interventions, and skillbuilding exercises.
- Assists in implementing individualized treatment plans and documents client progress toward goals.
- Participates in intakes, assessments, and team-based case planning as appropriate to program structure.
- Conducts check-ins, wellness calls, and crisis support under clinical supervision.
- Supports clients in navigating resources, attending appointments, and achieving recovery goals.
- Documents services provided in electronic health records in accordance with agency and regulatory guidelines.
- Supports a safe, structured, and inclusive environment across settings.
- Communicates observations and concerns to clinical supervisors and contributes to case discussions.
- May assist in onboarding, guiding, or mentoring newer staff or interns.
- Participates in trainings, team meetings, and supervision to support continuous learning and service quality.
- Bachelor’s degree (BA/BS) in psychology, social work, sociology, or a related field and (3) three or more years of relevant experience required; or equivalent combination of education and experience to include:
- Minimum of (3) three years of experience working with individuals experiencing mental illness, trauma, or co-occurring conditions.
- Familiarity with behavioral health documentation, EHR systems, and Medi-Cal standards preferred.
- Experience in residential, outpatient, or field-based mental health programs preferred.
- Current CPR/First Aid and crisis de-escalation certification (or willingness to obtain).
- Valid driver’s license and reliable transportation may be required depending on setting.
- Strong communication, observation, and problem-solving skills.
- Commitment to trauma-informed, culturally responsive, and recovery-oriented service values.
While performing the duties of this job the employee is frequently required to stand or sit. The employee
is required to use hands to produce records and/or documentation in manual or electronic format. The
employee must possess ability to ensure significant communication with the Clinics’ community
members. The employee must regularly lift and/or move up to 5 pounds and occasionally move or lift up
to 10 pounds.The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable accommodations may
be made to enable individuals with disabilities to perform the essential functions.
Job Competencies
- Demonstrates strong client engagement and interpersonal skills.
- Maintains clear, accurate, and timely documentation.
- Responds to client needs and behavioral escalations with professionalism and composure.
- Understands trauma-informed care and applies it in daily interactions.
- Collaborates with team members and communicates effectively.
- Upholds client confidentiality, safety, and ethical boundaries.
- Applies culturally responsive and equity-centered practices in service delivery.
- Supports clients with compassion, respect, and a strengths-based approach.
- Adapts to changing needs, schedules, and priorities in dynamic settings.
- Models accountability, empathy, and dependability in all tasks.
We are Equal Opportunity Employer, which includes providing reasonable accommodations for individuals with a disability.We will consider for employment, qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.
Pay Range
$21.00 - $25.83 per hour
Salary : $21 - $26