First Aid Responder- Gilroy EMT On Call

Who We Are

Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and supports. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults.

Who We Serve

Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.

What We Offer

• Pay Range: $26.44 - $29.19 per hour. Actual offers will be determined by the candidate’s creditable years of experience in conjunction with internal equity considerations and based on the organization’s current compensation practices
• We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more! Benefits depend on classification.
• Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.

The Position: First Aide Responder

• On-Call position

Job Summary

Under supervision is responsible for responding to community-based crisis situations in county provided vehicle as part of the Trusted Response Urgent Stabilization Team (TRUST). Works as part of a multidisciplinary field-based response team, deployed to the community. First Aid Responders will work collaboratively with other crisis responders providing primary and secondary client screenings and basic first aid when appropriate. Additionally, they provide crisis de-escalation, psychoeducation, outreach, and linkage to community supports.

Essential Functions

• Work with TRUST multidisciplinary team to respond to field-based crisis.

• Drive the mobile field team van to and from various locations.

• Provide primary screening focused on medical and psychiatric concerns, not to exceed the scope of training obtained through the American Red Cross Adult CPR/AED/First Aid training.

• Provide basic first aid not to exceed the scope of the American Red Crisis Adult CPR/AED/First Aid training.

• Screen/test for COVID-19 and obtain standard vital signs for any client being transported.

• Provide verbal CPI de-escalation techniques and stabilization services in the community in a clinically and culturally appropriate manner.

• Participate in community outreach events

• Complete documentation including but not limited to, incident reports, call summary reports, community outreach summaries, physical screening forms

• Maintain confidentiality and HIPAA compliance; always protect sensitive data.

• Transport clients to appropriate level of care

• Maintain cleanliness, orderliness, and good working condition of the vehicle, interior, and exterior, using established maintenance criteria; arrange servicing when needed.

• Perform visual inspection of vehicles and complete van binder checklist; check fuel gauge, dashboard warning lights, etc. according to established schedule to ensure continued operation.

• Report all accidents, incidents and/or breakdowns involving vehicle(s) while in use; fill out required forms for insurance purposes and/or Facilities attention.

• Complete all required annual trainings and evaluations

• Participate in weekly, monthly, quarterly department and agency meetings as identified by supervisor.

• Maintain a consistent, high quality, customer-focused service style when conducting business and providing services to staff and clients (internal customers), the general public, and other external customers.

Other Duties and Responsibilities

• Practices self-care remains aware that others may be contending with stress and treats other with grace.
• Ability to drive to appointments to meet with clients and their families or other key contacts.

Education/Certification

• High School diploma, GED, or equivalent education.

• Credentialed as an EMT in the state of California or EMT coursework successfully completed and credentialling must be completed within 60 days of hire

EXPERIENCE REQUIRED

• Interpersonal skills and judgment relevant to make evaluations of eligibility for services, urgency of need, understanding of potential legal/ethical issues, and risk management required.

• Minimum of six months related behavioral health experience, full-time best practices experience in deliveries and customer service, preferred. (Volunteer experience will be considered.)

• Experience with intake paperwork/processing preferred.

Other Specific Requirements

• Must pass Department of Justice (DOJ), Federal Bureau of Investigations (FBI), and Child Abuse Index Check (CAIC) background clearance, if applicable.
  
  • Valid California Driver's license with two years’ experience driving and clean driving record will be required.

Work Environment/Conditions

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be required to use hands to handle or feel objects, tools or controls; reach with hands and arms; and taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

In addition this position requires standing, sitting, walking, climbing and kneeling.

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Equal Opportunity Employer

We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.