What are the responsibilities and job description for the Customer Service & Sales Coordinator position at Pacific Apparel?
About Us:
Pacific Apparel specializes in custom apparel and branded merchandise for businesses, events, and organizations, built on quality, customer service, and industry expertise to deliver exceptional results.
The Role:
We're looking for a motivated, detail-oriented team member who can thrive in a fast-paced environment and handle multiple tasks at once. This role is a mix of customer communication, order coordination, and administrative work. Perfect for someone who enjoys staying busy and keeping things on track.
What You'll Do:
- Manage multiple orders and projects at the same time
- Communicate with customers via email and phone regarding orders, pricing, and timelines
- Create and send quotes and invoices to customers
- Use Adobe Illustrator to review or adjust artwork as needed
- Use QuickBooks for invoicing, payments, and basic accounting tasks
- Track order progress and help ensure deadlines are met
- Maintain organized records and files
What We're Looking For:
- Strong multitasking and time management skills
- Comfortable working in a fast-paced production environment
- Clear, professional communication skills
- High attention to detail and accuracy
- Ability to stay organized under pressure
- Customer service or order coordination experience
Why You'll Like Working Here:
- Hands-on role with a wide mix of tasks and projects that keeps you engaged throughout the day
- Creative, team-oriented environment
- Opportunity to grow within the company
- Competitive pay based on experience - Pay Rate of $20-25 per hour
- Paid Time Off (PTO): Vacation days, sick leave, and paid holidays.
Salary : $20 - $25