What are the responsibilities and job description for the Customer Service & Sales Coordinator position at Pacific Apparel?
Company Description
Pacific Apparel specializes in custom apparel and branded merchandise for businesses, events, and organizations, built on quality, customer service, and industry expertise to deliver exceptional results.
The Role
We’re looking for a motivated, detail-oriented team member who can thrive in a fast-paced environment and handle multiple tasks at once. This role is a mix of customer communication, order coordination, and administrative work—perfect for someone who enjoys staying busy and keeping things on track.
What You’ll Do
* Manage multiple orders and projects at the same time
* Communicate with customers via email and phone regarding orders, pricing, and timelines
* Create and send quotes and invoices to customers
* Use Adobe Illustrator to review or adjust artwork as needed
* Use QuickBooks for invoicing, payments, and basic accounting tasks
* Track order progress and help ensure deadlines are met
* Maintain organized records and files
What We’re Looking For
* Strong multitasking and time management skills
* Comfortable working in a fast-paced production environment
* Clear, professional communication skills
* High attention to detail and accuracy
* Ability to stay organized under pressure
* Customer service or order coordination experience
Why You’ll Like Working Here
* Hands-on role with a wide mix of tasks and projects that keeps you engaged throughout the day
* Creative, team-oriented environment
* Opportunity to grow within the company
* Competitive pay based on experience