Pelham - Mechanic 5

SUMMARY: The Shop Mechanic Tier 5 will use independent judgment and mechanical aptitude to work in the shop repairing rental equipment and maintaining rental equipment at the assigned Pacific Ag Rentals branch.

The Shop Mechanic Tier 5 will ensure excellent service to both external and internal customers (i.e. Service Manager, Shop Supervisor, Invoicing Supervisor, etc.) through the timely and accurate repair of equipment, including communicating missing, broken, or damaged parts on outgoing or incoming equipment.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Operations:

• Physically inspects and fills out equipment inspection forms for equipment returned from rent.
• Expertly identifies, makes the required repair parts list, and quickly repairs various rental equipment, including, but not limited to, tractors, agricultural water pumps, large electrical generators, light towers, etc.
• Assist in the maintenance of the shop, warehouse, and vehicles, make deliveries and pickups, and work in the field service area, maintaining equipment at customer locations.
• Ensures that in house labor and replacement costs are captured and entered via the work order system so that proper invoicing can occur.
• Ability to mentor and train Mechanics Tier 1, Tier 2, Tier 3, and Tier 4 at all branch levels.
• Repairs are less than 10%  to  20% of book time.

Customer Service:

• Timely monitors equipment repair in the shop
• Actively and aggressively looks for missing, broken, or damaged equipment to help lower business costs.
• Communicates with supervisor and other mechanics about shop questions or needs in either written or verbal form in a clear, professional, and efficient manner.

General Requirements:

• Comfortable and willing to move/use equipment such as, but not limited to, forklifts, large tractors, water trucks, RTVs, Jacks, etc.
• Ability to identify advanced electrical diagnostics and hydraulic problems for repair.
• Repair body panels, hoods, and lights.
• Change seals, rings, belts, blades, and oil.
• Be able to fuel equipment.
• Ability to rebuild advanced drivetrain.
• Must be able to troubleshoot.
• Will require to cross train with the Service Manager.

• Be able to perform basic Wash Rack duties such as washing equipment and cleaning chemicals to remove all traces of dirt on rental equipment. Interior cleaning, including inside of windows, of tractors and other equipment that have an operator’s station (RTVs, water trucks, etc.). 
• Establishes and maintains effective channels of communication with management, co workers, vendors, and all other business contacts.
• Conducts self in a manner reflecting positively on PAR and STAR and encourages others to do the same.
• Is organized, independent, and self motivated, enthusiastic, dependable, detail oriented, flexible in scheduling and prioritization, and driven by excellence.
• Demonstrates proficient written and verbal communication skills, including accurate grammar and business correspondence. 
• Prioritize tasks in accordance with changing deadlines and priorities to ensure positive outcomes. 
• A belief in working as a cohesive team.
• Ability to multitask.
• Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
• Participate in all company location driven communication efforts, including open book meetings, huddles, department meetings, and other related efforts.
• Maintain an organized work environment.
• Present a neat, professional appearance.
• Arrive at work at the scheduled time, including being prepared to work on time after breaks and meal periods.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and outstanding customer service.
• Uses equipment and materials in a safe and acceptable manner, follows established safety procedures, uses appropriate safeguards, and observes common sense rules of safety in all on the job activities.
• Maintain a valid driver’s license and a good driving record (if authorized to drive by the Safety Manager).
• Must be eligible to be added to company insurance.
• Perform all other duties as assigned by management in a professional and efficient manner.

Education and/or Experience: 

• At least 2 years of experience in a similar work environment with a proven track record of successful repairs, effective decision making, and excellent people skills.

Computer Skills:

• Computer literate in Microsoft Office Suite preferred.

technical computer Skills:

• Advanced Calibration skills.
• Advanced Diagnostics skills.

WORKING CONDITIONS: Working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

ENVIRONMENT:

• Work time is split between the office, shop, and yard in a variety of weather.
• Regular time is spent in the shop.
• Noise level in the work environment is usually moderate.

PHYSICAL DEMANDS:

• Occasionally: Drive, sit, bend, twist, push, pull, climb, squat, crawl, kneel, reach above the shoulder, climb or balance; stand and walk; grasp with hands and fingers, handle tools, see (including close vision, distance vision, peripheral vision, depth perception), hear and speak, lift up to 100lbs.

MACHINES, TOOLS, AND EQUIPMENT:

• Seldom (1–5%):
• Occasionally (6-33%): Use of computer and telephone.
• Frequently (34-66%): Use of Forklifts, tractors, and jacks.
• Continuously (67-100%): Use of Machines and tools.

TRAVEL:

• This job requires routine travel within close proximity of regular assigned work locations.

Salary : $39 - $45