What are the responsibilities and job description for the External Relations Season Associate position at Pacers Sports & Entertainment?
Season Associate Start Date: August 2026
Season Associate End Date: June 2027
Anticipated Time Commitment: 15-20 hours per week
Position Location: on-site in Indianapolis, IN
Pacers Sports & Entertainment is seeking an External Relations Season Associate to provide day-to-day support for programs, events, and initiatives that engage community partners, internal stakeholders, and key external audiences. Reporting to the External Initiatives & Relations Manager, this role will assist with program planning and execution, partner engagement, research, event support, and cross-functional coordination tied to strategic external priorities and inclusive organizational engagement. The season associate will gain hands-on experience supporting initiatives that expand organizational reach, deepen community connections, strengthen internal collaboration, and advance key business and stakeholder objectives.
Essential Duties & Responsibilities
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, use a computer, use a telephone, speak, hear, and write.
While performing the duties of this job, the noise level in the office work environment is usually moderate and the noise level in the Fieldhouse / game environment is usually loud. The stress level may become high during certain times of the year.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, gender identity, marital status, disability status, protected veteran status, or any other characteristic protected by law.
Season Associate End Date: June 2027
Anticipated Time Commitment: 15-20 hours per week
Position Location: on-site in Indianapolis, IN
Pacers Sports & Entertainment is seeking an External Relations Season Associate to provide day-to-day support for programs, events, and initiatives that engage community partners, internal stakeholders, and key external audiences. Reporting to the External Initiatives & Relations Manager, this role will assist with program planning and execution, partner engagement, research, event support, and cross-functional coordination tied to strategic external priorities and inclusive organizational engagement. The season associate will gain hands-on experience supporting initiatives that expand organizational reach, deepen community connections, strengthen internal collaboration, and advance key business and stakeholder objectives.
Essential Duties & Responsibilities
- Assist with planning and implementation of key external initiatives and community-facing programs (e.g. Career Accelerator Program, Bridge to Gain, In the Key, and Diaper Drive) by supporting project coordination, logistics, research, data tracking, and reporting.
- Support the execution of strategic programs and special projects such as cultural and heritage recognition efforts, community activations, and partner-facing events.
- Engage with internal stakeholders and collaborate across departments to support cross-functional efforts that strengthen organizational culture and alignment with key business and relationship goals (e.g. cultural theme nights).
- Conduct research on emerging community trends, stakeholder opportunities, and best practices that may inform external initiatives, program development, and organizational strategy.
- Assist with the development of presentations, briefing materials, recaps, and support documents for meetings, events, and strategic planning sessions.
- Provide administrative and operational support for external meetings, game day activations, events, stakeholder convenings, and community focused activities.
- Help track program outcomes, partner engagement, and initiative progress using established metrics, reporting tools, and evaluation processes.
- Support additional projects and assignments as directed in support of the External Initiatives and Relations team.
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor’s or graduate degree in relevant major.
- Outstanding oral and written communication skills.
- Strong project management and problem-solving skills.
- Highly detail-oriented and able to work autonomously.
- Ability to multi-task and manage multiple priorities in a fast-paced environment.
- Be flexible and adaptable to changing priorities.
- Eager and willing to learn.
- Detail oriented and enjoys working with people.
- Proficient in Microsoft Office: Excel, Word, PowerPoint.
- Adept with social media platforms.
- Must have a valid driver's license.
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, use a computer, use a telephone, speak, hear, and write.
While performing the duties of this job, the noise level in the office work environment is usually moderate and the noise level in the Fieldhouse / game environment is usually loud. The stress level may become high during certain times of the year.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, gender identity, marital status, disability status, protected veteran status, or any other characteristic protected by law.