What are the responsibilities and job description for the Audio Visual Technician (Setup & Test Zoom Desktop Client, Zoom Phone & VoIP) position at Pacer Group?
Job Title: AV Systems Test Engineer
Location: Louisville, KY
Work Arrangement: Onsite
Employment Type: Contract
Duration: 13 Months
Domain: Healthcare
Pay Rate: $30.00/hr
Application Deadline: October 29, 2026
SKILLS REQUIRED
Primary (Must-Have):
• AV Conferencing Equipment (Room Systems)
• Zoom Desktop Client Management
• Zoom Phone & VoIP Technologies
Secondary (Good to Have):
• Automated Testing Frameworks | Bug Tracking Tools (e.g., Jira)
POSITION OVERVIEW
The Enterprise Collaboration Engineering department seeks an experienced AV Systems Test Engineer reporting to the QA Engineering Manager. The incumbent will solve critical business continuity challenges by validating and testing Zoom platform updates, room system integrations, and collaboration technologies prior to production deployment. This rigorous pre-release quality assurance ensures seamless end-user adoption, minimizes downtime, and guarantees system interoperability across enterprise environments.
ROLES & RESPONSIBILITIES
• Develop and execute structured test plans and test cases to validate new releases, patches, and feature enhancements for Zoom Desktop Client, Zoom Rooms, and Zoom Phone. | [Most frequent daily activity]
• Configure, maintain, and test interoperability between Zoom environments and enterprise conference room AV hardware, including cameras, microphones, touch controllers, and displays.
• Simulate real-world meeting scenarios and user workflows to validate audio, video, content sharing, and room control functionality without impacting end-user productivity.
• Identify, document, and track defects, bugs, and configuration issues while collaborating with engineering, support, and vendor teams for fast resolution.
• Provide data-driven go/no-go recommendations for production deployment based on comprehensive test results, risk analysis, and validation reports.
BENEFITS
Medical | Dental | Vision | 401(k)
EEOC Compliance:
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.
DISCLAIMER
AI Usage Policy: Pacer Group uses AI to assist in screening applications. Final hiring decisions are made by human recruiters based on qualifications and experience.
Salary : $30