What are the responsibilities and job description for the Customer Acquisition Coordinator position at Pace Window & Door Corp.?
CUSTOMER ACQUISITION COORDINATOR
Compensation Package $75,000 - $90,000 depending on experience
We are seeking an elite communicator to control the front end of our sales pipeline. This role manages incoming customer inquiries, qualifies opportunities, and schedules high-value appointments for our field sales team.
This is not a traditional call center role. It is a strategic position responsible for controlling the flow of opportunities that drive company revenue.
Responsibilities
- Manage & follow up incoming customer inquiries from advertising, referrals, and digital campaigns
- Qualify prospects and determine project fit
- Schedule and optimize appointments for our high-performing sales team
- Maintain and improve the company’s sales pipeline flow
- Communicate with customers in a professional, consultative manner
- Track and manage lead flow through CRM systems
- Identify opportunities to increase appointment conversion rates
- Work directly with ownership to improve sales intake processes
Ideal Candidate - Must have minimum of 10 years experience
- Exceptional communicator with a confident, professional phone presence
- Strong organizational and scheduling abilities
- Comfortable controlling conversations and guiding customers
- Experience managing inbound sales inquiries or appointment pipelines
- Highly reliable, detail-oriented, and process-driven
- Able to think strategically about lead flow and conversion
What We Offer
- Compensation will reflect the importance of this role
- Stable, established company with strong lead flow and a solid previous customer base
- Friendly non-corporate work environment with open minded and appreciative management
- An opportunity to build, manage, and participate in the company’s front end effectiveness.
Pay: $75,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Work Location: In person
Salary : $75,000 - $90,000