Customer Acquisition Coordinator

CUSTOMER ACQUISITION COORDINATOR

We are seeking an elite communicator to control the front end of our sales pipeline. This role manages incoming customer inquiries, qualifies opportunities, and schedules high-value appointments for our field sales team.

This is not a traditional call center role. It is a strategic position responsible for controlling the flow of opportunities that drive company revenue.

Responsibilities

• Manage & follow up incoming customer inquiries from advertising, referrals, and digital campaigns
• Qualify prospects and determine project fit
• Schedule and optimize appointments for our high-performing sales team
• Maintain and improve the company’s sales pipeline flow
• Communicate with customers in a professional, consultative manner
• Track and manage lead flow through CRM systems
• Identify opportunities to increase appointment conversion rates
• Work directly with ownership to improve sales intake processes

Ideal Candidate - Must have minimum of 5 years experience

• Exceptional communicator with a confident, professional phone presence
• Strong organizational and scheduling abilities
• Comfortable controlling conversations and guiding customers
• Experience managing inbound sales inquiries or appointment pipelines
• Highly reliable, detail-oriented, and process-driven
• Able to think strategically about lead flow and conversion

What We Offer

• Compensation will reflect the importance of this role via bonus and commission in addition to the base salary
• Stable, established company with strong lead flow and a solid previous customer base
• Friendly non-corporate work environment with open minded and appreciative management
• An opportunity to build, manage, and participate in the company’s front end effectiveness.

Pay: $45,000.00 - $52,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Work Location: In person

Salary : $45,000 - $52,000