What are the responsibilities and job description for the Program Manager position at Pace Staffing Network?
Are you a mission-driven leader with experience managing residential programs, supervising teams, and supporting vulnerable populations? We’re partnering with a housing non-profit seeking a Program Manager to oversee residential services operations within a family housing environment. This role is ideal for someone who thrives in a residential setting, brings strong leadership and organizational skills, and is comfortable navigating a fast-paced and evolving environment.
What You’ll Be Doing…
• Oversee daily operations and service delivery for a family housing and shelter program
• Supervise, train, and support residential and case management staff
• Coordinate case management services and monitor program compliance and documentation
• Conduct audits of resident files and databases to ensure accuracy and quality standards
• Collaborate with property management, operations teams, and community providers to maintain a safe residential environment
• Monitor budgets, contracts, reporting requirements, and support program development initiatives
Here’s What Your Work History Needs to Show as Evidence That You’re the Right Candidate…
• Experience working in a residential, shelter, housing, or community-based setting with direct resident interaction
• Prior leadership or supervisory experience within social services, housing, or residential programs
• Strong organizational skills with experience managing documentation, audits, reporting, or compliance processes
• Ability to work in a fast-paced and changing environment while remaining flexible and patient
• Experience with crisis intervention, de-escalation, and supporting individuals from diverse backgrounds
• Strong computer proficiency, including Microsoft Office and database systems (Clarity experience a plus)
Additional Details
Location: Seattle, WA (100% onsite)
Schedule: Monday–Friday, full-time
Assignment Length: 3–6 month temp-to-hire opportunity for the right candidate
Pay Rate: $40–$43 per hour
Start Date: ASAP
PACE Staffing Network is a woman-owned staffing company serving Washington employers for over 45 years. We place temporary, contract, and direct-hire professionals across healthcare administration, HR, accounting, executive support, and project-based roles.
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